Fernand Fakhoury, Business Development Manager

Fernand Fakhoury

Business Development Manager

amideast

Location
United Arab Emirates - Abu Dhabi
Education
High school or equivalent,
Experience
34 years, 3 Months

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Work Experience

Total years of experience :34 years, 3 Months

Business Development Manager at amideast
  • United Arab Emirates - Abu Dhabi
  • My current job since May 2013

Promote, educate and Consult educational Entities within the UAE regarding the available educational products.

Such as Toefl, SAT, Toiec and GRE, PMP prgrams

Manager at Golden Class
  • United Arab Emirates - Abu Dhabi
  • November 1996 to May 2013

Selected to introduce the ground-breaking Golden Class Service at the Abu Dhabi International Airport and built the business from the ground up. Having established Golden Class with a team of approximately five, I expanded the service to its present position where, as a Golden Class Manager, I am responsible for a staff of over forty with healthy Revenues and Profits and a brand that instills great service.
Selected Achievements include:

•Instrumental in complete turnaround of Golden Class; set higher expectations and instituted individual team-member accountability resulting in revenue increases.
•Met or exceeded all quotas throughout the years to keep Golden Class growing organically and profitably.
•Consistently developed strong, sustainable relationships with clients.

Promotional Activities/Sales & Marketing at Self Employed
  • United Arab Emirates - Dubai
  • October 1989 to June 1996

GITEX 94, 95, 96: Launch of new Microsoft products (Arabic & English) for Microsoft, Dubai.

•New product launches.
•Exhibition presentations.
•Hospitality provision.
•Liaison between suppliers & clients.
•Recording & finalisation of customer orders.

Education

High school or equivalent,
  • at Ladies Convent Highchool
  • June 1977

Completed O Level in Math,Physics and Chemistry

High school or equivalent,
  • at Umm Ammar School
  • May 1976

I have been in the United Arab Emirates from 1969 and one of the first batch of graduates from the “Umm Ammar School”, class of 1976, right here from the capital of the UAE. Seeing the Emirates and Abu Dhabi shape to what it has become has been both a privilege and a learning experience. The experience I have gained from my presence in the UAE gives me a deeper understanding of the heritage, culture and customs not only on a personal level, but rather a deep appreciation of the fundamental operational traits used by many private and/or public organizations

Specialties & Skills

Customer Interaction Management
Customer Service
Strategy Work
Client Relationship Building
Leadership Mentoring
Airport Commercial Management and Aviation Law
Microsoft tools
Integrated Management System

Languages

Arabic
Expert
English
Expert