Feruza Kamalova

Personal Assistant at Emaar Hospitality Group

• United Arab Emirates
• My current job since January 2013

 Maintain diaries of the Manager. Make appointments
with clients and individuals on a priority basis
 Assess associates requirements and formulate action
plans to achieve them
 Efficiently manage all telephone calls, screen, and
initiate calls where appropriate
 Prepare reports and documents, handling all
documentation work
 Prepare and formulate presentations
 Take dictations and minutes
 Maintain a daily tasks list
 Plan the time table schedule of business, personal and
weekend events where necessary
 Collaborate with key management personnel to assist
in arrangement of special events
 Manage office for efficiency and productivity to meet
deadlines
 Manage and review documents filing and storage
systems
 Delegate work to associates on behalf of the General
Manager
 Plan and supervise all personal travel arrangements
including air travel, ground transportation and
accommodations
 Work with the General Manager and Marketing team
to produce internal and external communications and
relevant PR material
 Management of on property HR matters, subsequent
to the centralization of HR team
 Deal with clients including high profile and VIP

Personal Assistant at Atlantis the Palm

• United Arab Emirates
• January 2011 to January 2013

Guest Service Agent at Atlantis the Palm

• United Arab Emirates
• January 2008 to January 2011