Order Management Analyst
PROCTER & GAMBLE MIDDLE EAST
Total des années d'expérience :8 years, 11 Mois
Performing order entry management using SAP, analyzing as to the correctness and accuracy of details of the orders, checking sales orders and generating purchase orders.
•Communicating the final approved orders with the plants as per calendar to enable timely execution for On Time Shipment and Delivery.
•Ensuring and verifying the completion of standard requirements of orders received from the customers.
•Providing customer support including order status and changes; follow up on changes and resolving customer issues.
•Coordinating with the Accounts Receivables section for release of delivery block due to credit issues.
•Making sure all processes are handled as per agreed SLAs.
•To track, report and follow up to ensure timely resolution of Master Data issues found during order entry and order amendment such as price missing.
•Enhance productivity of Order Management by identifying simplification ideas and ensure timely implementation with Key User Support.
•Print / send correct invoices (stamped & signed) to customer by courier.
•Co-ordinate with Logistics on timely and error free shipments to customer with necessary legalized documents required for customers to clear the shipments.
• Communicating with the suppliers and following up on orders, invoices, payments and shipments
• Creating Purchase orders for Suppliers and monitor correct upload.
• Assisting the planners in reviewing and updating of sales, margin, stock and markdown forecasts.
• Monitoring product performance and propose any required action
• Assisting Finance on payment related issues, such as price discrepancies or discounts. Keeping track of the status and changes.
• Managing and maintaining all styles on commitment - making sure that fit and color samples are labeled correctly and as appropriate.
• Attending fit sessions with Buyer/Assistant Buyer and advising suppliers of fit comments as appropriate
Communicating with the vendors and following up on orders, invoices, payments and shipments.
•Maintaining complete updated purchase orders/data and pricing in the system.
•Checking order confirmations and invoices.
•Preparing reports and summarizing data including sale through reports.
•Building and maintaining relationship with the suppliers and their representatives
•Responsible for all levels of stock control from receipt to delivery at store level
•Stocktaking and controlling stock levels based on forecasts for the season
courses: Logistics & Supply Chain Management – Nadia Training Institute – Dubai