Retail Sales Associate
Sharaf Retail - Sharaf Group
Total years of experience :9 years, 10 Months
Position: Sales Associate
Company: sharaf retail, United Arab Emirate, Abu Dhabi
Duties and Responsibilities
✓ Assisting customers in selecting and locating the right product is vital to ensuring that the customer is satisfied as she completes the transaction.
✓ Work with customers with the most cheerful and pleasant disposition.
✓ Give answers to customers' questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product.
✓ Communicate and assist customers in any way possible and as the customers may require.
✓ Deal with customer's complaints professionally and with restraint.
✓ Responsible for assisting customers to locate and selecting merchandise.
✓ Set ups advertising display, mark or tag price on merchandiser.
✓ Ensuring a safe and clean working environment.
✓ Ensuring that merchandise displays are full, complete and properly maintained.
✓ Ensuring that the area of responsibility has sufficient supplies to complete assigned duties.
✓ Helps in arranging merchandise display.
Position: Waitress
Company: Sheraton Mall Of Emirates, UAE
Year: 2013 until Present
Duties and Responsibilities
✓ Greet customers in a nice pleasant manner
✓ Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
✓ Present menus to patrons and answer questions about menu items, making recommendations upon request.
✓ Explain how various menu items are prepared, describing ingredients and cooking methods.
✓ Waiters give constant attention to the guests. They refill coffee cups and water glasses and ask if guests want to order anything else.
✓ Typical tasks include taking customer orders, clearing empty plates, setting tables and preparing the bill.
TRAINING CERTIFIACTE
✓ Welcoming the Guest: May 4 & 5, 2008
✓ Handling Complaints for Associates: June 24, 2008
✓ Sales Essentials: March 7 & 8, 2008
High School Certificate, Ethiopia Diploma in Reception Diploma in Food Preparation