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Fiona Gonsalves, HR Coordinator

Fiona Gonsalves

HR Coordinator ·KCA Deutag Drilling GMBH

الإمارات العربية المتحدة

بكالوريوس, BCOM-Human Resources Management

الخبرة العملية

مجموع سنوات الخبرة: 6 سنوات, 7 أشهر

HR Coordinator

أكتوبر 2016 - مايو 2018

KCA Deutag Drilling GMBH

دبي، الإمارات العربية المتحدة

أكتوبر 2016 - مايو 2018

• Working at present as a HR Coordinator for the firm; assisting the Dubai HR Service Centre - handling all HR & Administrative duties.
• Required to coordinate with employees and obtain their updated personal information.
• Responsible for maintaining employee records on SAP on a regular basis and filing documents on their respective files on the shared folder.
• Managing employee movement (new hires/ re-hires, transfer/ group transfer, promotion/demotion, salary change, voluntary/ involuntary leavers), generating relevant paperwork & Updating SAP and employee files.
• Coordinating with countries for Timesheets, Update offtime banks to maintain attendance/ overtime hours & sick days.
• Process Payroll on a monthly basis & provide payslips whenever requested.
• Responsible to manage/ update employee OGUK medicals, medical insurance, appraisals
• Preparing employment certificates, reference letters & sending out couriers
• Monthly reports
• Attend to employee queries
• Providing support to the team & performing other duties to complete independently as assigned.

مجال الشركة:
النفط والغاز
الدور الوظيفي:
الموارد البشرية والتوظيف

HR Administrator

مارس 2015 - أكتوبر 2016

KCA Deutag Drilling GMBH

دبي، الإمارات العربية المتحدة

مارس 2015 - أكتوبر 2016

• Worked as an HR Administrator for the firm and handling all HR & Administrative duties for a new Rig.
• Created a master tracking sheet with personnel details & maintaining strict security in respect of personal information, on computer/ personal files.
• Monitor and maintain personnel records/files, i.e. correspondence, contracts, certificates, CVs, appraisals etc. are up to date & accurate.
• Updated & maintained employee records in SAP.
• Assisting managers in setting up interviews, coordinating the recruitment and selection of suitably qualified personnel for new and existing contracts
• Confirm references to ensure new personnel are suitable for position
• Arrange pre-employment, periodic medical examination.
• Assisted in preparing the Country Guide & Joining Instructions for employees.
• Coordinating with employees to acquire relevant information, follow-up on timelines/ deliverables & keep them updated with any new practises/ information with regards to their contract.
• Manage employee changes i.e. promotions, salary changes, transfers.
• Process Payroll and payslips on a monthly basis
• Maintain crew schedule of personnel on a daily basis. Liaising with the Toolpusher and Operations Manager regarding personnel movements.
• Arranging tickets, travel insurance, hotel bookings and transportation for all employees as required prior their arrival.
• Coordinated & arranged trainings in SHJ, AUH & AJM for crew members & liaise with training centres as required.
• Check/ process travel/crew expenses and issue Local Purchase Orders for all ticket, visa, transportation & hotel expenses incurred.
• Produce a monthly headcount report to be forwarded to Corporate HR
• Ensure monthly timesheets are processed timely; maintain offtime bank for T202 local personnel and that Regional HR are provided with timesheets for expat personnel.
• Manage work permit application process for all personnel.
• Monitor employee absenteeism, including sick leave, further medical follow-up
• Required to participate in disciplinary meetings and take minutes
• Manage employment termination of personnel, i.e. prepare documentation, conduct exit interview and complete employment termination forms.
• Managing driver schedule on a daily basis.
• Responsible to attend to any employee queries as and when they arise.
• Highlighting any persistent issues/opportunities to Sr. Managers and keeping them informed with regards to day to day manning requirements
• Responsible for updating and maintaining employee records on SAP.
• Assisted associates as and when required & continue to perform other administrative duties to complete independently when assigned.

مجال الشركة:
النفط والغاز
الدور الوظيفي:
الموارد البشرية والتوظيف

HR Coordinator

مارس 2015 - سبتمبر 2016

KCA Deutag Drilling GMBH

دبي، الإمارات العربية المتحدة

مارس 2015 - سبتمبر 2016

• Working at present as a HR Coordinator for the firm; assisting the HR Dubai Service Centre - handling all HR & Administrative duties.
• Required to coordinate with employees and obtain their updated personal information.
• Responsible for maintaining employee records on SAP on a regular basis and filing documents on their respective files on the shared folder.
• Providing support to the team & performing other duties to complete independently as assigned.

مجال الشركة:
النفط والغاز
الدور الوظيفي:
الموارد البشرية والتوظيف

HR Administrator

يوليو 2014 - سبتمبر 2014

KCA Deutag Drilling GmbH

دبي، الإمارات العربية المتحدة

يوليو 2014 - سبتمبر 2014

• Worked as a HR Administrator for the firm.
· Responsible to create, maintain & ensure that all relevant employee records are up to date & accurate; in both electronic & hardcopy.
· Required to coordinate with employees to acquire relevant information, follow-up on timelines/ deliverables & keep them updated with any new practises/ information with regards to their contract.
· Handling secretarial duties like typing, filing, and faxing.
· Assisting associates as and when required & continue to perform other administrative duties to complete independently when assigned.

مجال الشركة:
النفط والغاز
الدور الوظيفي:
الموارد البشرية والتوظيف

Receptionist/ Administration Assistant

يونيو 2014 - يونيو 2014

Impact Porter Novelli

دبي، الإمارات العربية المتحدة

يونيو 2014 - يونيو 2014

· Worked as a receptionist/ administration assistant for the firm.
· Responsible for day-to-day general administrative duties, creating expense reports & dispatching required documents/ packages via courier.
· Provided secretarial support to the team & performed other duties to complete independently as assigned.
· Also liable to organise & arrange a variety of meetings on a day to day basis; both internal and external, & coordinate with required personnel to assemble appropriate material, as required, to ensure the smooth running of these meetings.

مجال الشركة:
العلاقات العامة
الدور الوظيفي:
إدارية

Customer Service Representative/ Sales & Marketing

سبتمبر 2011 - مارس 2014

The Rais Hassan Saadi Group :: Sea Consortium as agents for X-Press Feeders / Shipping

دبي، الإمارات العربية المتحدة

سبتمبر 2011 - مارس 2014

• Working as part of a team of 4 in the Customer Service department.
• Currently handling the below sectors:
- DOHA, Coastal: SHJ/ AJM/ UAQ/ KHL, 3rd party: SGE/ SMILE service, BAH, DMN, KWT (Shuwaikh, Shuaiba)
• Marketing services, rates & space availability to customers on JV/ 3rd party vessels.
• Responsible for the filing of load/ discharge lists for vessels to & from JEA.
• Liaising with customers (both existing & potential) on a daily basis, to procure & secure bookings so none are lost to competitors.
• Accountable for finalizing vessels (both internal & 3rd party) basis their arrivals & required to ensure- the vessel space is utilized to its maximum capacity.
• Providing all necessary documents (rf/dg/cargo manifests)/ load lists prior vessel arrival.
• Preparing weekly- sector wise, monthly marketing reports, slideshows, schedules & commentaries.
• Passing invoices for relevant sectors & clearing disputes if any arise.
• Required to liaise closely with 3rd party vessel operators, JV partners, Operations & Accounts departments with regards to getting good connections for customers, space confirmation & release on JV vessels, information about vessel capacity, acceptance of different classes of Dangerous Goods & Slot Loss if required for any OOG cargo.
• Other duties involve obtaining vital information with regards to services & competition all/ any of which can prove to be beneficial to the company.
• Preparing stats & or highlighting any persistent issues/opportunities to Sr. Managers.
• Assisting team members in routine work & performing other duties to complete independently as and when assigned.

مجال الشركة:
الشحن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Administration Assistant

يوليو 2008 - أغسطس 2008

Trident International Holdings

دبي، الإمارات العربية المتحدة

يوليو 2008 - أغسطس 2008

Main Duties and Responsibilities
•Worked as an administrative assistant for the Business Development & Customer Service department of the firm
•Responsible for maintaining relationships with tenants, and updating confidential tenant information
•Handled secretarial duties like typing, filing, and faxing
•Performed other administrative duties to complete independently as assigned.

مجال الشركة:
العقارات
الدور الوظيفي:
إدارية

Administration Assistant

يونيو 2006 - أغسطس 2006

Impact Porter Novelli

دبي، الإمارات العربية المتحدة

يونيو 2006 - أغسطس 2006

Main Duties and Responsibilities
•Worked as an administrative assistant for the firm.
•Handled secretarial duties like typing, filing, and faxing
•Responsible for media relation update, scanning and maintaining media coverage, press-kit preparation and dispatching via courier
•Performed other duties to complete independently as assigned

مجال الشركة:
العلاقات العامة
الدور الوظيفي:
إدارية

التعليم

The University of Wollongong in Dubai

مايو 2011

مايو 2011

بكالوريوس، BCOM-Human Resources Management

الإمارات العربية المتحدة

Completed Bachelors; specialized in Human Resources Management

St. Mary’s Catholic High School, Dubai

يوليو 2008

يوليو 2008

الثانوية العامة أو ما يعادلها، Business

الإمارات العربية المتحدة

Mathematics and Business Studies.

Skills

Administration
Expert
Administration
Expert
Microsoft Office, Aramex Customer Support Service& TCMS-5
Expert
Microsoft Office, Aramex Customer Support Service& TCMS-5
Expert
Good communication skills
Expert
Good communication skills
Expert
Administration
Expert
Administration
Expert
HR
Beginner
HR
Beginner
Communication Skills
Expert
Communication Skills
Expert
Team Player
Expert
Team Player
Expert
SAP HR
Expert
SAP HR
Expert
Human Resources
Expert
Human Resources
Expert
Communication Skills
Expert
Communication Skills
Expert
Team Player
Expert
Team Player
Expert
SAP HR
Expert
SAP HR
Expert
Human Resources
Expert
Human Resources
Expert

اللغات

الانجليزية
متمرّس
الهندية
متمرّس

التدريب و الشهادات

التدريب
Managing & Implementing Employee Movements
KCA Deutag Drilling GMBH
Aug 2015
Time Management Processing
KCA Deutag Drilling GMBH
Aug 2015
Pursuit of Corporate Happiness: A Culture That Maximizes the Value of People
Seminar: HR Summit, World Trade Centre, Dubai
Nov 2016
عرض الشهادات
5 Steps to Effective Decision Making For Leaders: What Lobsters Can Teach Leaders about Stress and C
Seminar: HR Summit, World Trade Centre, Dubai
Nov 2016
عرض الشهادات
Going to the Mattresses: How to Instigate Change in your Organisation
Seminar: HR Summit, World Trade Centre, Dubai
Nov 2016
عرض الشهادات
Job Evaluation and Job Description Training
KCA Deutag Drilling GmbH
Sep 2014
Attended Seminar on INCO TERMS
Dubai Customs
Jul 2013

الهوايات

  • Travelling, Music, Art, Reading