Team Leader
Smartlink
Total years of experience :13 years, 0 Months
I have 20 agent to supervise and my job is to lead them, check on them, train them..etc
I helped my boss with everything at the office and email and phone call and translating things. And also with his personal things like going to parents teachers meeting with his wife or taking care of anything they needed.
I used to get emails and phone calls from people and companies and I reserved rooms for them.
I work as customer service so basically I fixed the problems that the customers had withe the equipments through the phone and also if the customers had any other problems or complaints.
High School Graduate (International Eritrean School Riyadh) Good with computers (Programming, Computer Hardware, MS Word, Networking) Good typing skills Well communicator Internet Researching to get information about anything new, especially latest news : Speaking skills Speaks and writes English fluently Speaks Arabic fluently Confident public speaker