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Firas tamimi, Food And Beverage Manager

Firas tamimi

Food And Beverage Manager·ADVANCED THOUGHT FOR FOOD AND BEVERAGE SERVICES LLC.( 4 CHICKS & NASHMI ) RESTAURANTS .

Jordan

Bachelor's degree, Business Administration

Work experience

Total years of experience: 11 years, 9 months

Food And Beverage Manager

August 2021 - October 2023

ADVANCED THOUGHT FOR FOOD AND BEVERAGE SERVICES LLC.( 4 CHICKS & NASHMI ) RESTAURANTS .

Jordan

August 2021 - October 2023

Manage all F&B and day-to-day operations within
budgeted guidelines and to the highest standards
Establish targets, KPIs, schedules, policies and
procedures.

Preserve excellent levels of internal and external
customer service.

Lead F&B team by attracting, recruiting, and training and appraising talented personnel .

Recruit and train employees and staff
Build a training operation and training system.

Manage day-by-day employee development and how it affects customer satisfaction.

Analyze and report result day by day ( people develop and hired, QSC, Sales, Profit).

Assign and coach and counsel employees.
Maintain a healthy work environment by establishing and following company standards and procedures.

Report and improve the operation.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Area Manager

April 2019 - July 2021

Shawarmer | Riyadh

Riyadh, Saudi Arabia

April 2019 - July 2021

• Handel seven stores with more than 70+ employees to accomplish a great customer experience and service
to accomplish giving targets for sales and profit.
• Collaborated with team members to implement a customer.
• service training program that resulted in a 30% decrease in
• customer complaints.
• Developed financial and business forecasts for strategic planning.
• Structured schedules to complete tasks and streamline workflows.
• Coordinated cost-effective solutions across teams, significantly reducing production errors.
• Employed excellent time-management skills to maximize task completion and reduce errors.
• Applied effective upselling techniques to increase per-sale revenues.
• Generated significant annual savings by implementing new processes and reducing wasted resources.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

February 2012 - June 2019

February 2012 - June 2019

· Optimised profits by controlling food, beverage, and labor costs daily.
· Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
· Trained workers in every position, including food preparation, money handling, and cleaning roles.
· Scheduled and directed staff in daily work assignments, maximizing productivity.
· Guaranteed compliance with food safety procedures and quality control guidelines.
Firas Al tamimi
0795939508 | firas_tamimi@hotmail.com | Abubaker street Daheet al rasheed, Amman
Determined the root cause of performance trends, developing process improvement plans to target safety, quality, and
customer satisfaction.
· Developed and maintained staff to provide hospitable, professional service while adhering to policies and business
initiatives.
· Estimated supply requirements based on historical needs and projected business levels.
· Drove revenue by coaching team members on customer service and up-selling techniques.
· Maintained cleanliness and sanitation across all food service, storage, and preparation stations.

Job role:
Management

Education

Philadelphia University

June 2010

June 2010

Bachelor's degree, Business Administration

Jordan

Skills

COACHING
Expert
COACHING
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
PROFIT
Expert
PROFIT
Expert
SALES
Expert
SALES
Expert
TRAINING
Expert
TRAINING
Expert
ADOBE STREAMLINE
Beginner
ADOBE STREAMLINE
Beginner
AUDITING
Beginner
AUDITING
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner

Languages

Arabic
Native Speaker
English
Intermediate