Firas Alawneh, Account Manager

Firas Alawneh

Account Manager

AVEVA Solutions Ltd

Lieu
Émirats Arabes Unis
Éducation
Diplôme, PC Specialist
Expérience
25 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :25 years, 3 Mois

Account Manager à AVEVA Solutions Ltd
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2013

Focus on Owner Operators accounts in the Oil & Gas, Petrochemicals, Process & Power industries in the Gulf.

Regional Account Manager à Bentley Systems
  • Jordanie - Amman
  • octobre 2010 à juin 2013

Focus on Plant vertical with the software portfolio of Bentley software.

Business Development à Confidential
  • Jordanie - Amman
  • octobre 2009 à novembre 2010

Develop sales strategy, build sales pipeline, build customer database.

Software Practice Manager à Tech Access FZ LLC
  • Arabie Saoudite - Riyad
  • mai 2009 à septembre 2009

Develop partner skills and relationship. Forecast Sun software specially Sun Identity Management, Single Sign On & SOA Architecture.
Develop customer and partner awareness, handle inquiries and respond to RFP/RFI requests.

Client Manager à Novell Middle East
  • Émirats Arabes Unis
  • septembre 2006 à décembre 2008

Act as the first contact for customers. Provide customers with information about my company's products and solutions. Also, gather information from the customer about their requirements and problems.

Provide initial pricing, respond to tenders by covering both technical and commercial parts.

Work as pre-sales consultant. Provide technical demos, presentation, training and proof of concept test. Handle pre-sales engagements and evaluation of customer requirements. Suggest and build a road map of the customer's investment in software.

Senior Systems Engineer à Exceed IT Services
  • Émirats Arabes Unis - Abu Dhabi
  • mai 2004 à juillet 2006

Provide consultancy, Support & training on Microsoft Infrastructure products like AD, Exchange, SMS & MOM.

Systems Engineer à Arab Academy for Microsoft Technologies
  • Jordanie - Amman
  • août 2003 à mai 2004

Provide support on Microsoft Windows & BackOffice products both via phone or on-site. Provide training on Microsoft Windows 2000/2003.

Network Administrator - Computer Tech à Yanbu International School
  • Arabie Saoudite - Jeddah
  • août 2000 à juillet 2003

Administer the school's network, provide support for teachers, staff & students.
Participated in an upgrade to Windows 2000 Advanced Server & Windows XP Pro clients.

Technical Support à Computer Kingdom
  • Arabie Saoudite - Jeddah
  • septembre 1999 à août 2000

Network support including LAN, WAN & wireless networks.
Windows NT/2K installations & support
H/W & S/W support

Instructor à Atlanta for Computers & Internet
  • Jordanie - Irbid
  • septembre 1998 à septembre 1999

Annual maintenance contracts.
Hardware & Software support including basic training.

Éducation

Diplôme, PC Specialist
  • à ICS International
  • mai 1998

History of Computers, Hardware, Software & troubleshooting. Practiced assembling PCs, installing Windows 95 OS & Office 95 standard.

Baccalauréat, Computer Science
  • à Philadelphia University
  • janvier 1998
Etudes secondaires ou équivalent, Scientific Stream
  • à Irbid Secondary School
  • juin 1992

High School

Specialties & Skills

Account Management
Virtualization
Product Management
Software Sales
Business Development
Windows NT/2000
Networking
Cisco Routers
FirstClass Email Server
Microsoft Exchange
Compliance
Open Source
Identity Management
Resource Management
PCI-DSS

Langues

Arabe
Expert
Anglais
Expert

Adhésions

Microsoft Certified Systems Engineer
  • MCSE on Windows 2000
  • November 2000
Cisco Systems
  • Cisco CCNA (640-607)
  • March 2003
Microsoft Certified Systems Administrator
  • MCSA on Windows 2003
  • February 2004
Microsoft Certified Systems Engineer
  • MCSE on Windows 2003
  • June 2004

Formation et Diplômes

Solution Selling Training Course (Formation)
Institut de formation:
Bentley Systems
Date de la formation:
April 2011
ITIL Foundation V3 Course (Formation)
Institut de formation:
EAS Training & Consulting
Date de la formation:
October 2009