Account Manager
AVEVA Solutions Ltd
Total years of experience :25 years, 3 Months
Focus on Owner Operators accounts in the Oil & Gas, Petrochemicals, Process & Power industries in the Gulf.
Focus on Plant vertical with the software portfolio of Bentley software.
Develop sales strategy, build sales pipeline, build customer database.
Develop partner skills and relationship. Forecast Sun software specially Sun Identity Management, Single Sign On & SOA Architecture.
Develop customer and partner awareness, handle inquiries and respond to RFP/RFI requests.
Act as the first contact for customers. Provide customers with information about my company's products and solutions. Also, gather information from the customer about their requirements and problems.
Provide initial pricing, respond to tenders by covering both technical and commercial parts.
Work as pre-sales consultant. Provide technical demos, presentation, training and proof of concept test. Handle pre-sales engagements and evaluation of customer requirements. Suggest and build a road map of the customer's investment in software.
Provide consultancy, Support & training on Microsoft Infrastructure products like AD, Exchange, SMS & MOM.
Provide support on Microsoft Windows & BackOffice products both via phone or on-site. Provide training on Microsoft Windows 2000/2003.
Administer the school's network, provide support for teachers, staff & students.
Participated in an upgrade to Windows 2000 Advanced Server & Windows XP Pro clients.
Network support including LAN, WAN & wireless networks.
Windows NT/2K installations & support
H/W & S/W support
Annual maintenance contracts.
Hardware & Software support including basic training.
History of Computers, Hardware, Software & troubleshooting. Practiced assembling PCs, installing Windows 95 OS & Office 95 standard.
High School