IT Manager
TEC
Total years of experience :21 years, 2 Months
Responsible for Leading, planning, coordinating and supervising all the activity related to the architecture
design, software development, testing, quality assurance and implementation of leading business technologies
( ERP, HIS, and 3rd party supportive software applications)
• Create an IT roadmap and action plan for future growth.
• Provide direction, consulting, approve, administration and monitor major projects, IT budgets,
priorities, standards, procedures, and overall IT performance.
• Regular Periodic review and evaluate how current systems and applications are meeting the needs of
the hospital and employees working.
• Coordinate with all head of the departments within hospital and take their inputs to improve the
technology solutions, implementation and adoption.
• Regular review meetings with all the key stake holders to update on IT actions. Review the adequacy and
allocation of IT resources in terms of funding, personnel, equipment, and service levels.
• Participate in organizational board meeting for all major strategic move and decisions of the group.
• Ensure that IT strategy, projects, services and operational objectives are in line with the group's vision,
mission and strategy.
• Provide strategic direction for all business wide IT operations, including IT infrastructure and architecture,
applications development, re-engineering business processes, network administration, outsourcing, and
computer systems while complying with corporate's IT governance, security policies and guidelines.
• managing the end-to end IT operations of the hospitals. That include Plan, organize, direct, control and
evaluate the operations of information systems and electronic processing.
• Develop and enforce policies, procedures, duties and responsibilities in order to protect the confidentiality,
integrity and availability of company's data and IT infrastructure in accordance with international leading best
practices, data governance, regulations, frameworks and acceptable common standards like (CBAHI, HIPAA,
PMI, HL7 and ISO)
Installing, testing and maintaining a wide range of IT communication infrastructure and cabling within Data
Centre
• Develop project documentation and provide advice as a Technical Authority
• Lead data center engineering projects
• Supervise staff on site to ensure projects tasks are fully delivered to the right standard
• Support the Data Centre Manager to maintain all data center standards, procedures, health and safety, and
day to day infrastructure performance issues
• Provide technical advice on managing problems within the M&E infrastructure of data center
• Ensure that the data center is maintained and operational 24/7 by providing daily audits and reporting about
the performance level of services
• Monitor, diagnose, and resolve complex network and computer system issues
• Manage and administer servers, networks, and applications such as, AD, Exchange, SQL, SCCM, SCOM, VM,
and Backup solution
• Maintain internal network structure of a data center by managing routers and keeping them running
• Install, configure, and maintain switches, servers, firewalls, and hard drives
• Design plans as well as lead initiatives for the optimization and restructuring of network architecture
• Maintain an up-to-date knowledge of network administration and firmware integration
• Calibrate and monitor data center servers to ensure efficient performance
• Conduct inspections on power and cooling systems to ensure they are operational and efficient
Managing and coordinate software and hardware projects.
• Preparing charters and system requirements for clients.
• Coordinating meetings and presenting status reports.
• Managing tasks, issues, risks and deliverables for projects, Developing projects plan.
• Preparing project change requests for the steering committee.
• Maintaining project documentation, Tracking project team members’ progress.
• Gathering customer needs and requirements, Engaging with stakeholders.
• Assuring of partial and final acceptances and sites satisfactions.