General Manager
Elyzee Medical Services Company
Total years of experience :25 years, 7 Months
Elyzee Medical services is a company that falls under the Safari Group
I manage the company specialized in the medical operation of hospitals, medical centers, complexes and a medical center specializing in plastic, dermatology and dental surgery.
Professional Experience:
General Manager Consultant to the President / AL-GANNAS MEDICAL GROUP / Riyadh, Saudi Arabia
Reporting the president of group.
COMPANY PROFILE:
The Al-Gannas Medical Group is one of the largest groups operating in the medical field and the activity in the group is divided as Specialized hospitals, Specialized medical centers Beauty and Dental Centers, Pharmacies, Medical Warehouses, Distribution of cosmetics and accessories.
ROLE SUMMARY:
Report to the President and integral member of the senior management team As the General Manager & Consultant to the President and responsible for the smooth and efficient operation of the group including management of the profit and loss statement for the group business, as well as the related resources associated with the group operation; provide the leadership, management and vision necessary to ensure that the Group has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the company and to ensure financial strength and operating efficiency and Responsible for managing all hands-on operational aspects of the medical group and Assists the President in the aggressive and successful growth of the company.
Primary Responsibilities:
1. Continuously carries out the medical group mission to attain excellence in the provision of healthcare services by consistently fulfilling the commitment to quality, and by compassionately and skillfully delivering continuously improving total patient centered service.
2. Optimize the Medical Group financial and human resources by administering all day-to-day operations in a quality and cost-conscious manner, ensuring that decisions are sound, fair and consistent with the goals of the group and according to various national and local statutes.
3. Help ensure the achievement of goals by continuously monitoring the group performance against established development, financial and workforce plans.
4. Ensure the effective management of the medical group resources by recruiting and retaining highly qualified individuals, establishing and monitoring management development plans and programs for department heads and communicating expectations on a regular basis. Prove goal-oriented direction to subordinates; assist with problem-solving as need arises and notifies individuals promptly when adjustments or problems are perceived.
5. Ensure that the highest possible quality of care is delivered to the Medical Group patients and clients by continuously monitoring quality assurance plans and procedures and establishing programs to improve quality whenever possible.
6. Establish and maintain effecting working relationships with the medical staff, ensuring that their needs and concerns are addressed promptly and effectively.
7. Carry out marketing and community relation plans and objective, Maintain sensitivity to the needs of the various client groups and identify new business opportunities whenever possible and ensure that the financial operations of the medical group are carried out in an ethical, responsible manner.
8. Attend promptly to the administrative details of the position, including the signing of documents, preparations of reports, completion of performance appraisals and other employee-related actions.
9. Ensure that all operations of the medical group are carried out in an ethical, responsible manner.
10. Participate in development of service line operating plans, organizational structure and objectives for efficient and effective management.
11. Participate in recruitment and retention of professional and nonprofessional staff and establishment and implementation of organizational policies and procedures and Interpret policies, objectives and operational procedures.
12. Participate in the development and implementation of the mission, vision and values of the Medical group, including the deliverance of high quality, patient focused health care.
13. Resolve problems related to staffing, utilization of facilities, equipment and supplies for the Medical Group evolution and refinement of the quality improvement process.
14. Analyze and recommend changes in organizational systems, policies and procedures and ensures their implementation and delegate authority and responsibility as appropriate.
15. Develop working relationships with Medical staff leaders, leadership, middle management, and department leadership within the Medical Group.
16. Undertake special projects as directed by the President.
ACHIEVEMENTS :
1. The Al-Gannas Medical Group was divided into five Business activities (Hospitals, Health centers, Beauty centers, Pharmacies, Medical warehouses), and each activity was set up by a specialized administrative and technical staff to control its budget and the objectives required to achieve the highest results The results provided more than SAR 7 million in procurement and logistics and Controlling the purchasing power of the special categories in all departments after coordination with all the health staff and comparing the best prices as well as the best items in terms of price and quality, which is written by doctors and specialists, which had the effect of providing about the increase of sales of pharmacies abroad from 1.200.000 to 3.250.000 SR .
2. Follow up and implement a strategic market plan to analyze strengths, weaknesses, competitors and new business opportunities.
3. Increase the total profit by 20% + after the development of the company cross-border quality control mechanism and develop the marketing plan, sales and operations management in a professional manner and management of staff effectiveness and motivation.
4. Success in reducing the Leased properties percentage of rents for hospitals, medical centers, Pharmacies, warehouses and staff housing by between 15-25% with a total amount exceeding 15 million riyals annually.
5. Signing several agreements with cosmetic companies on the supply of medicines, pharmaceuticals and medical supplies and raising the period of entitlement to 150 days instead of 90 days.
6. Integrating branches of beauty centers in the company and making the rest of the beauty centers branches of the company, which facilitated the transfer of doctors and health staff with ease and flexibility without the need to carry out the transfer of sponsorship or assignment in accordance with the requirements of the Ministry of Health and applied this mechanism to hospitals and medical centers and pharmacies After the merger of the branches in the company by specialization, A subsidiary activity was opened under the name of operation and maintenance. All employees working in the non-medical field were transferred to these companies, making it easier for the company to bring specialized health personnel without affecting the company's files with the ministry of Labor.
Company Profile :
Al-Dawaa Medical Services Co. Ltd. ”DMSCO “ Al-Dawaa Chain Pharmacy is headquartered in Eastern Province and is one of the largest Medical companies operating in the Retail sector in pharmacies. It has a chain of 780 pharmacies in The Kingdom of Saudi Arabia and has a number of other activities the distribution of medicines, Cosmetics, medical and consumer equipment.
Role Summary:
Report to the Manage Director of company and responsible for managing all hands-on operational aspects of the company and assists the Manage Director in the aggressive and successful growth of the business and Functioning as a member of the senior management team, responsible for instituting systems that provide effective internal management and Direct responsibility for managing and providing strategic leadership and oversight to assigned departments (Operations, Customer Service, Admin, IT, and HR) and participate in the general management of the company in close support of the Manage Director.
Primary Responsibilities:
1. Develop and execute the company business strategies in order to attain the goals of the board Directors.
2. Provide strategic advice to the board Directors and Manage Director so that they will have accurate view of the market and the company future and prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities.
3. Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times and planning activities of the company marketing and promotional activities to improve company image and increase sales.
4. Direct short-term and long-range planning and budget development to support strategic business goals and Support personnel actions by ensuring all HR and related functions are properly performed.
5. Puts the company goals and identify ways and procedures to achieve such goals and Ensure that the company operations conform to the regulations and the regulations adopted.
6. Provide clear, strong and inspirational leadership to the HR teams in which performance is regularly reviewed and staff are highly motivated, engaged and equipped with the skills, knowledge and experience necessary to demonstrate their full potential.
7. Provide guidance to the Directors on workforce planning to ensure adequate staffing levels and key skills requirements and identified to meet current and future staffing requirements and responsible for the development and delivery of a recruitment strategy that is cost effective, responsive to the diverse workforce requirements and continues to attract and retain individuals with the right skills at the right time.
8. Review of domestic laws in force in the company and make the necessary amendments and approval by the Board Directors and circulated to staff and workers in the company.
9. The regulation of relations between the sections and mechanisms of communication according to the hierarchy and the reduction of overlapping functions and powers and put the right person in the right place.
10. Review files and staff contracts and staff, functions and responsibilities and powers of each individual and make the necessary adjustments as required by the business interest
11. Review and check periodically operating procedures followed by the department managers, and make sure that they conform to the standards adopted in the company and recommend necessary improvements.
12. Analyze and evaluate potential deals, the company participation in the tenders and Determine and assess all the factors that could affect the planning of the market, such as the economic climate and competitive position and direction of sales and legislative actions in the Saudi Arabia.
12. Analyze and evaluate potential deals, the company participation in the tenders and Determine and assess all the factors that could affect the planning of the market, such as the economic climate and competitive position and direction of sales and legislative actions in the Saudi Arabia.
13. Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program. Make “hiring / firing” Recommendations.
14. Evaluate the performance of all managers seeking to improve their skills and Review the performance evaluations of staff, and proposes salary increases and promotions and ensure clarification of responsibilities and authorities for all supervisory levels within the company.
15. Maintain continuous lines of communication, keeping the Manage Director informed of all critical Issues and develop, implement and monitor the company Quality System.
ACHIEVEMENTS :
1. The success of opening new markets In all regions of Saudi Arabia More than one pharmacy has been opened in each region, bringing the number of pharmacies to 700 Which led the company growth to + 35% in revenue, to become one of the most famous names in the medical field "large chain of pharmacy"
2. Registered Al-Dawaa Medical Service Co and Al-Dawaa Pharmacy as trademark of the company and registered in all the Arab countries, Saudi Arabia.
3. Success in the restructuring of the company gradually until the goal was achieved to achieve the achievement of all aspects of financial, administrative and operational.
4. Reduce the percentage of resignations and termination of services through the application of attractive incentive program and linking it to productivity.
5. Introducing some new departments in the new structure such as business development, operations, support services, security and safety, Loss prevention, marketing, medical training and continuing education and opening regional administrations in some areas of operations.
6. The success of opening commercial activities in support of pharmacies' activity, for example, has become equivalent to the income of pharmacies :
Subsidiary business of Al-Dawaa for the distribution of medicines, Subsidiary business of Al-Dawaa for medical equipment, Subsidiary business of Al Dawaa for Consumer,
Subsidiary business of Al Dawaa for Catering, Subsidiary business of Al Dawaa for Safety and Security Loss prevention, Subsidiary business of Al Dawaa for Operation and Maintenance.
7. Achieve Saudization ratio in the 35% of jobs required in the health sector, pharmacies, 18% were dealing with the entire professional ranges program) netaqat) by the Ministry of Labor requirements and more.
8. Access to achieve the monthly target to open 10 pharmacies equipped with all operational aspects.
9. Several agreements have been worked out to develop the career path for Saudi employees who have a diploma degree in pharmacy with private universities in Saudi Arabia in coordination with the Human Resources Fund for their scholarship to complete the bachelor's degree in pharmacy.
10. Modification and development of the pay scales and grades and the development of automated process planning, career path.
11. The development of the employment of a comprehensive plan to employ Saudis in cooperation of the Human Resources Development Fund and attract more than 2, 000 Saudi employees to work at the company's branches in all regions.
COMPANY PROFILE:
AQESA is one of the leading Saudi Arabia companies, which working to provide quality products and services in S.A and Gulf countries, with its wide range of Electrical, Mechanical, Oil & Gas products & equipment’s that are sourced from all over the world.
ROLE SUMMARY:
Report to the General Manager Of company Provide overall leadership, vision and effective management to company personnel with clear and consistent directives, in order to ensure day-to-day progress of the company as per company objectives Direct responsibility for managing and providing strategic leadership and oversight to assigned departments (Operations, Customer Service, Accounting, IT, and HR) and participate in the general management of the company in close support of the General Manager.
Primary Responsibilities:
1. Design and implement business strategies, plans and procedures (SOP) for the company Departments and Set comprehensive goals for performance and growth.
2. Establish policies that promote company culture and vision and Oversee daily operations of the company.
3. Monitor compliance with / adherence to relevant policies, approved work-plans, KPIs and contractual agreements for specific areas of responsibility.
4. Develop company strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to company strategic thinking and direction; establishing human resources objectives in line with company objectives.
5. Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, and labor relations.
6. Manage human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; Maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
7. Develop human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring And analyzing results; initiating corrective actions; minimizing the impact of variances.
8. Support management by providing human resources advice, counsel, and decisions; analyzing information and applications.
9. Provide direction for the review of company structures, job analysis, job descriptions/ specifications and job evaluation and guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing company values.
10. Compile with local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions and review and analyze salary/benefits survey of Competitors Company’s and design compensation and benefit packages to aid Management/Board in decision-making.
Primary I.T Responsibilities:
1. Manage information technology and computer systems and ensure technology is accessible and equipped with current hardware and software.
2. Maintain system performance by performing system monitoring and analysis and performance tuning; troubleshooting system hardware, software, networks and operating and system management Systems; designing and running system load/stress testing; escalating application problems to vendor.
3. Secure system by developing system access, monitoring, control, and evaluation; establishing.
4. Testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
5. Implement network security at the regional level as established by Security policy in company.
6. Monitor and maintain technology to ensure maximum access.
7. Protect company value by keeping information confidential and assist in the planning.
8. Implementation of additions, deletions and major modifications to the supporting regional infrastructure.
9. Oversee troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary
COMPANY PROFILE:
Al-Shaya Trading Agencies specializes in the sale of watches and brands in the world watches and has more than 120 branches in the Kingdom of Saudi Arabia.
ROLE SUMMARY:
Report to the CEO Responsible for developing and implementing short and long term plans to improve the efficiency and profitability of operations and furthering the growth of the business & its market share across the Kingdom of Saudi Arabia. And Responsible for providing the leadership, direction and resources to effectively manage retail stores, daily departmental operations and special projects in support of the company.
Primary Responsibilities:
1. Responsible for driving the company to achieve and surpass sales, profitability, cash Flow and business goals and objectives and Provide day-to-day leadership and management to a service company that mirrors the adopted mission and core values of the company
2. Execute strategic plans to optimize store profits while maintaining quality, and CRM Service standards, consistently drive process improvements and efficiencies to enhance CRM Service and retail store operations.
3. Create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
4. Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company and responsible for continuously train, develop and promote the team through individual performance planning.
5. Responsible for performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings and responsible for development of staff including training, mentoring and coaching.
6. Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control, while focusing on exceeding annual company targets and Communicating on a constant basis with Area Manager regarding Retail Stores and staff performances and challenges.
7. Take an active part in recruitment and retention of staff and ensures that shopper reports are within acceptable levels and responsible for developing weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as Customer service goals.
8. Maintain or exceed weekly budgeted variable operation results: shrink, variable labor, safety, customer service, cleanliness and visual/merchandising presentation. Responsible for monitoring performance and making recommendations to maximize current trends.
9. Communicate on a regular basis with Area Manager regarding locations performance and challenges; make recommendations for improvement when necessary.
10. Review and analyze store performance results daily while identifying and resolving opportunities with management team.
With a focus in - Operation Management
Diploma of Computer Science
Diploma system Information Engineering