Operation Manager
Arabian centers
Total years of experience :22 years, 11 Months
-Managing maintenance, Securty, house keeping service providers
- controlling shops fitting work and ensuring it meets company standard
- scheduling mall seasonal operation hours according
- ensuring common areas / tenant stores meets safety and security roles
- controlling food providers products quality
- organizing seasonal events
- responding to visitors suggestions and complaints
- ensuring Products quality
- scheduling multi units team working hours
- managing suppliers contracts
- maintain the units standard
- training new team members
- guests check in/ out
- concierge services
- taking room reservations/ walk in guests
- ensuring guests satisfaction
- restaurant pre opening check
- training the new team members
- ensuring the service standard