Sales Manager
Genoa Plastic Industries
Total des années d'expérience :23 years, 5 Mois
• Scheduled and implemented product promotions in accordance with
• Built relationships with customers and community to establish long-te
• Established key performance indicators to track and analyze business accordingly.
• Managed diverse portfolio of accounts, consistently exceeding revenu exceptional customer service.
Successfully managed key accounts or major clients, fostering long-term partnerships.
Acquired and retained customers by providing high service levels.
Led cost optimization initiatives, generating annual savings of 500K USD.
Reviewed yearly contracts for key clients (Pepsi Cola, Coca Cola, Nestlé Water).
Achieved a 30% increase in regular business through client-focused strategies.
Exceeded sales targets consistently.
Implemented efficient CRM systems, streamlining processes and improving data accuracy.
Developed and executed effective sales incentive programs.
Led market studies and introduced new product lines.
Managed exhibitions following ISO 9001 and BRC system standards.
Significantly boosted export sales by expanding into international markets.
Built strategic partnerships to drive mutual growth.
Ensured high levels of customer satisfaction.
Coordinated daily operations, including production orders and logistics planning.
Team Management:
Led and motivated teams to achieve ambitious sales targets.
Provided guidance and coaching, resulting in increased productivity.
Implemented successful sales training programs.
Fostered open communication within the team.
Operations:
Planned and executed fleet inspections, equipment testing, and warehouse maintenance.
Oversaw production orders and quality system auditing.
Handled demand planning and logistics coordination.
Resolved operational issues with stakeholders.
Supervised activities related to product handling and storage.
Ensured compliance with quality standards.
Certificates:
ISO 9001 & 22000 Awareness
BRC British Retail Consortium
Quality System Auditor
ERP (ENTERPRISE RESOURCE PLANNING) SAP system
Introduction of PET and basic processing
SKILLS
Team Leadership
Strategic Planning
Client Relationship Management
Sales Forecasting
Negotiations
Market Analysis
CRM Systems
Training and Development
Microsoft Office
SAP & ERP System
Fluent in English and Arabic
EDUCATION
B.S. in Translation (English to Arabic)
Irbid National University, Irbid
September 2002 - October 2009
LEADERSHIP EXPERIENCE
Decision-Making
Communication
Problem-Solving
Motivation and Team Building
Accountability and Responsibility
Strategic Thinking
Adaptability
Ethical Leadership
• Captured new customers by optimizing business strategies and launc
• Devised content strategy to efectively engage target audiences.
• Coordinated trade shows and events to showcase company oferings, markets.
• Oversaw 2-person marketing team, promoting continuous improveme highly eficient and profitable group.
