Firas Shahadi, Training And Development Director

Firas Shahadi

Training And Development Director

Muhayal Assir National Hospital

Location
Saudi Arabia
Education
Higher diploma, English
Experience
15 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 11 Months

Training And Development Director at Muhayal Assir National Hospital
  • Saudi Arabia - Khamis Mushait
  • May 2020 to August 2021

Job Summary: manage all functions of HR department not limited to Government relation, payroll, recruiting, training and others.
Main Achievements: Many was done with Jana not limited to:
• Pass CBAHI for 2020.
• Hug improvements in recruiting.
• Improve payroll process.
• Establish policies and procedures compliance.
• Improve HR information system.
• Improve and manage Saudization process.
• Establish archiving system for HR.

HUMAN RESOURCES DIRECTOR (project) at Jana Investment Company
  • Saudi Arabia - Riyadh
  • May 2019 to October 2019

Job Summary: Help the company to improve the HR Department's functions through restructuring. Forming and heading the team which contains members from IT, Accounting and HR.
Main Achievements: Many was done with Jana not limited to:
• Study the current company structure. Provide much advice to the owner on improving the company overall structure.
• Policies and procedures: establish all company policies and procedures for all the processes of HR Department.
• Employees Electronic Files: provide training for HR employees on how to deal with e-files.
• Salary Scale: create a salary scale for the company after studying the current situation.
• Forms: improve HR forms and embed them in the system.
• Establish Performance Evaluation System: including forms and training the managers and supervisors how to use it.
• Improve the recruitment process: removing a lot of redundant and arbitrary steps in the process to achieve efficiency.
• Job Description: define the roles in the company and eliminate unnecessary and duplicated jobs.
• Create a lot of manuals to help in training and retraining process.

Human Resources Director at Omar Sulaiman Al-Ajaji Medical CO
  • Saudi Arabia - Riyadh
  • May 2018 to May 2019

Job Summary: Working alone in HR Department to handle all HR functions. To build up the department from scratch.
Main Achievements: Many was done with the company not limited to:
• Design payroll process.
• Design HR Information System
• Create Job Descriptions
• Design training programs
• Design Forms
• Create Policies and Procedures
• Design recruitment process
• Improve Employee Relationship
• Manage Government Accounts

KSA Manpower Planning Manager at Magrabi Hospitals and Centers
  • Saudi Arabia - Jeddah
  • October 2015 to April 2018

Supervising HR team in 23 branches all over KSA with number of total employees more than 1, 600.
making sure that all the branches:
- follow the same procedures in all processes that concern employees (recruiting, leaving, transferring, promoting, ...).
- Establish automatic forms that integrate with office programs and main Information System (IS).
Establish and Develop policies and procedures.
Monitor branches to pass quality exams (CBAHI, JCI).
Predict and plan the future needs of manpower.
Prepare report about HR KPIs (Employee Satisfaction, Exit Interview, Turnover, ...).
Improve the main information system by providing and establishing workflows.
Automate number of HR function (Evaluation, Promotion, vacation, payroll, ...)
Advice the board about manpower issues.

HR Manager at Khalid Idriss Hospital
  • Saudi Arabia - Jeddah
  • January 2010 to October 2015

Have overall responsibility for the recruitment polices of the company and also the welfare of the staff. Managing the information held on the HR database and personnel files to ensure it is updated in a timely and accurate manner. Ensuring that all procedures comply with the Data Protection Act.
* Analytical skills. analyzing staff related data to effectively predict future manpower needs.
* Problem solving skills.
* Strategic thinking skills.
* Time management skills using Stephen Covey four quadrants.
* Create and review HR department policies.
* Organizational Development. Providing the top management with reports to improve organizational developing based on Administration vision.
* Change Management. Leading and implementing the change using complaisance training methodology to ensure more detective result. (change freeze technique)
* Preparing effective staffing plan.
* Advising the top management about improving staffing and designing tools to predicate future needs for manpower.
* Designing and Developing a HR system to meet top management information needs.
* Organizing the recruitment & selecting process starting from finding the right candidates, through variety of outsourcing, to putting staff on board.
* Ensuring that only the best candidates with the right qualifications, skills and experience are employed.
* Establishing Organization-wide Training Programs based on Training Needs Analysis (TNA), competency assessment and performance evaluation results.
* Conducting general soft skills training sessions like Effective Communication Skills, Effective Leadership Skills, General Orientation Programs and Office Advanced Courses.
* Managing all personnel files using manual and electronic ways. Design custom programs using MS office Access and Excel to build professional database that can handle all staff data.
* Employee Relations. dealing and handling effectively staff issues like grievances, complaints, application for vacations, etc. Help managers dealing with their staff to create a culture of employee engagement based upon organization culture.
* Liaising closely with trade unions, employee representatives and solicitors.
* Drafting offers of employment and promotion.
* Designing and conducting general orientation programs for new employees to ensure that they are properly inducted into the business and given support to become productive.
* Very familiar with Saudi Work Low regulations (MOL, MOH, Passports) that organize the and control manpower matters.
* Organizing and monitoring the performance evaluation process. Designing different evaluation forms to facilitate and improve the evaluation process.
* Good experience with Health Care quality programs like CBAHI.
* Team working skills. The ability to work within a team and leading the whole effort effectively.
* Issuing monthly payroll lists.

Chapter Leader for CBAHI Hospital Accreditation at KIH
  • Saudi Arabia - Jeddah
  • May 2010 to February 2012

Chapter Leader for CBAHI
Job: Leadership & Human Resource chapter in CBAHI quality exam (2011)
Job Summary: lead all HR staff effort to pass CBAHI quality survey. Ensure all department’s policies and procedures are in compliance with CBAHI standards. Conduct training session for the hospital staff to train them about CBAHI standards. Create all required documents (forms, job description, policies) needed by CBAHI.
we pass the survey with 90%.

General Director Assistant at Hims Health Directory
  • Syria - Homs
  • May 2009 to May 2010

Job: Assistant of General Director (2009-2010)
Job Summary: Assisting in decision making process through providing scientific ways and tools (excel) to improve the results. Leading to project to develop all directorate departments. Leading the projects to automate new established hospitals HIS (Hospital Information System). Ensure that employees follow the company standards, policies and strategies. Coordinate with General Manager in planning short and long term projects, budgets, expense controls, schedules, and manpower. Evaluate key productivity indicators and implement process improvement initiatives. Manage direct reporting to General Manager related to financial, business, and administration matters.

Human Resource Director at Hims Health Directory
  • Syria - Homs
  • May 2007 to March 2009

Job Summary: Leading a team of 75 employees to manage 11, 500 employee. Ensure all staff working with compliance to the organization policies and procedures. Creating and reviewing the department policies to ensure working in most effective way. Supervise all the HR team members to improve the department functions. Establish and improve HRIS (Human resource Information System). Solving day to day problems with the department staff regarding work rules and regulations to ensure work stability for all hospitals staff. Providing top management with different kinds of reports regarding manpower needs (recruiting, training, promoting, retention, benefits, and disciplinary actions). Establish and improve a computerized archiving system to keep all staff documents. Preparing job descriptions in coordinating with departments heads.

Trainer at Alwaer Institution
  • Syria - Homs
  • January 2007 to January 2008

Training the student and teaching them about Management Concepts

Hospital Administrator at Alrastan Hospital for cardiology
  • Syria - Homs
  • February 2006 to November 2007

Job Summary: responsible for the day-to-day operation of a hospital and its clinics. Coordinate the actions of all departments and ensure they function as one. Long-term planning, development of operating objectives and budgets, and create an overall system for efficient delivery of medical services. Review financial reports, manage care contracts and major expenditures for all administrative departments, review operating costs and suggest cost saving measures. Provide communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices. Achieve financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances. Establish and administer policies, and ensure they are uniformly understood. Manage patient care and serve as liaison between medical staff, department heads and governing boards. Develop opportunities for education and staff development through effective recruitment, recognition, retention and succession planning. Work flexible hours. Travel to conferences. Maintain professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.

Data Analysis at Middle East for Markting Stadies
  • Syria - Homs
  • March 2005 to January 2006

data analysis using Excel, Spss

Education

Higher diploma, English
  • at IELTS
  • January 2018

I got IELTS with 6 overall band.

Diploma, Human Resources
  • at Chartered Institute of Personal and Development
  • November 2016

CIPD Level 7

Diploma, Excel
  • at Microsoft
  • August 2016

Analyzing and Visualizing Data with Excel

Diploma, Business Intelligence
  • at Microsoft
  • November 2014

جيد جداً

Diploma, Excel Advanced Course
  • at Syrian Assosiation
  • October 2007

Using excel for data managing Design automatic forms using Excel Integrating Excel reports with SQL server Databases Designing Advanced business dashboards Using Business Intelligence BI with MS Excel Using Excel to design accounting programs Saving time using Excel

Diploma, ICDL
  • at Alkhawarizmay Institute
  • May 2007

الحصول على شهادة ICDL

Master's degree, MBA
  • at Ain Shams Unicercity
  • May 2006

Using Knowledge Management and IT solutions to improve health care quality.

Diploma, TOEFL
  • at Ain Shams Univ
  • December 2003

جيد جداً

Diploma, TOEFL
  • at Damascus Univ
  • February 2003

جيد جداً

Diploma, Human Resource
  • at Damas Unv
  • April 2000

جيد جداً

Bachelor's degree, Business Administration
  • at Damascus Univ
  • May 1999

جيد جداً

Specialties & Skills

Microsoft Excel
Recruitment
Archiving
Process Mapping
MS Access
MS Excel
CBAHI for Qality
Job Description
GCC labor laws and Labor Law Compliance
Grievance, Disputes and Conflict Management
HR Policies and Procedures
Microsoft Power BI
Pivot Tables
File Management
KPIs Design and Management
Employee Relation
Retention Management and Succession Plan
Recruitment and Talent Acquisition
Training and Development
Performance Management and Evaluation
Payroll, Compensation and Benefits Management
Salary Scale
Standard Operating Procedure SOP

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Networking Fundamentals (Training)
Training Institute:
Microsoft Virtual Academy
Date Attended:
June 2014
Duration:
10 hours
From Data to Insight and Impact: The BI Revolution (Training)
Training Institute:
Microsoft Virtual Academy
Date Attended:
November 2014
Duration:
3 hours
Data Visualizations with Power BI in Excel 2013 (Training)
Training Institute:
Microsoft Virtual Academy
Date Attended:
June 2015
Duration:
4 hours
Windows 10 Technical Preview Fundamentals for IT Pros (Training)
Training Institute:
Microsoft Virtual Academy
Date Attended:
July 2015
Duration:
2 hours
Faster Insights to Data with Power BI Jump Start (Training)
Training Institute:
Microsoft Virtual Academy
Date Attended:
June 2015
Duration:
8 hours
Developing Microsoft SQL Server Databases (Training)
Training Institute:
Microsoft Virtual Academy
Date Attended:
June 2015
Duration:
6 hours
Getting Started with Windows 10 for IT Professionals (Training)
Training Institute:
Microsoft Virtual Academy
Date Attended:
July 2015
Duration:
4 hours
مشروع مراقبة مؤشرات الأداء Monitoring KPIs Project (Training)
Training Institute:
http://fshhady.tumblr.com/
Date Attended:
May 2014
Duration:
10 hours
Office Course (Training)
Training Institute:
Ain Shams Univ
Date Attended:
October 2004
Employees Performance Analysis (Training)
Training Institute:
Marketing Studies Center
Date Attended:
December 2007
Data Analysis Using MS Excel (Training)
Training Institute:
Ain Shams Univ.
Date Attended:
April 2002
Managing Human resources Effectitly (Training)
Training Institute:
Future Institution
Date Attended:
June 2008
MS Windows (Training)
Training Institute:
Ain Shams Univ
Date Attended:
February 2005
Effective Communication (Training)
Training Institute:
Future Institution
Date Attended:
April 2008

Hobbies

  • Reading, sport, programming
    developing solutions to help in decision making process. establishing information systems building professional dashboards to help in monitoring KPIs improve profits 20% in 6 months