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Firdavsi Nuraliev, Business Development Manager

Firdavsi Nuraliev

Business Development Manager·GERMAN MIRROR LUBRICANTS & GREASES CO.

United Arab Emirates

Bachelor's degree, Theology

Work experience

Total years of experience: 23 years, 7 months

Business Development Manager

July 2017 - Present

GERMAN MIRROR LUBRICANTS & GREASES CO.

Sharjah, United Arab Emirates

July 2017 - Present

* Develop strategically valuable new business opportunities to deliver agreed new customer acquisition, volume and margin targets.
* Actively prospect for new business within target markets, present comprehensive proposals and convert opportunities into new business, with minimal supervision.
* Develop value add German Mirror branded proposal templates and offers to key customer groups utilising German Mirror brand support material.
* Exceed volume and new business targets ensuring sales time focussed on new sales and margin generating activities.
* Develop a prospecting database and lead generation template that summarises opportunities, status and situation.
* Ensure a seamless process is in place for new account acquisition, pricing and ordering / delivery.
* Ensure new business opportunities are identified well in advance of product requirements and input into sales forecasting model.
* Manage product communications to customers and work with German Mirror team to ensure new customers are supplied in full on time.
* Develop marketing initiatives in advance of market requirements and ensure branding offers within guidelines.
* Liaise with General Manager in advance of requirements with details of anticipated future product requirements.
* Liaise with General Manager on Marketing requirements and briefs.
* Manage time effectively to deliver sales targets and new customer acquisition.
* Liaise with Lubricant Sales Team to develop opportunities where necessary.
* Ensure sound lubricants business by meeting the annual agreed budget and desired profitability.
* Establish and follow up lubricants sales business in UAE, GCC, Midlle East, Africa and Asia.
* Asses the financial risk of each targeted customers and report to financial department.
* Collect the documents needed for new accounts creation and after wards follow up payments collection at the agreed-on due dates.
* Formulate feasible study and credit analysis of key accounts.
* Achieve the target assigned on quarterly and annual basis.
* Report sales potentials and track competition activities in the market.
* Monitor closely competition practices and report the prices and new activities in lubricants sales.
* Selection of key markets with focus on countries of GCC, Midlle East, Africa and Asia and scout for customers, negotiate commercial terms with them and develop MIRR OIL brand of lubricants in these markets.
* Liaise with technical manager in formulating products as per specific market needs and back it up with technical services for the customers.
* Identify improvements required in the product and give suggestions regarding new products required in the market.
* Perform key role in the development of major industrial accounts where technical expertise is required to achieve significant contribution to the overall sales volume.
* Assist customers in sorting out technical issues & recommend correct products.
* Attend customer complaints promptly and ensure timely closure of the same for complete customer satisfaction.
* Develop and conduct technical presentations to customers to provide knowledge update about lubricants and their specific applications, in service oil analysis and other technical related matters.
* Conduct regular visit to distributors and end users and provide on time technical support.
* Participate in the development of training modules for the lubricants sales team and assist in the enhancement of their competency in lubricants.
* Assist other export in implementation of marketing initiatives in GCC, Middle East, Asian and African markets.
* Design effective pricing & trade promotional structure for assigned distributor.
* Achieve & improve sales, product mix & distribution inventory targets.
* Implement plans to maximize MIRR Oils market share.
* Conducts literature survey to develop expertise and scientific knowledge in new areas of product development.
* Provide a weekly update on activities, market opportunities and outcomes.  

Company industry:
Oil & Gas
Job role:
Sales

Export Senior Sales Manager

January 2012 - Present

LUKOIL LUBRICANTS MIDDLE EAST MADENİ YAĞ SAN. VE TİC. LTD. ŞTİ

Istanbul, Türkiye

January 2012 - Present

LUKOIL Lubricants Company is a $1.1bln turnover subsidiary of LUKOIL, the largest private Russian vertically integrated oil company. It is the leader of the Russian lubricants market and controls the production of more than 40% of all lubricants in Russia.
LUKOIL Lubricants manufactures and sells more than 1.1 mln MT of oils and lubricants - industrial and automotive packaged and bulk lubricants in over 100 countries and employs more than 1, 900. The company owns and operates 10 manufacturing facilities in Eastern and Western Europe, Middle East, and Asia and has global commercial offices in 13 countries throughout the world. Manufactures on a contract basis at 26 third-party facilities in 17 different countries.

Company industry:
Oil & Gas
Job role:
Sales

Export Senior Sales Manager

January 2012 - Present

LUKOIL LUBRICANTS MIDDLE EASTMADEN YA SAN. VE T C. LTD

Istanbul, Türkiye

January 2012 - Present

Organization and sales management:
* Searching for potential clients and finding new sales channels in overseas lubricants markets of Middle East, Africa and Asia.
* Increasing sales of existing customers;
* Maintaining clients base and keeping up to date the customer data in IT system.
* Information support of customer with catalogs, brochures and new OEM approvals;
* Informing customers about new range of products, changes in assortment, changes in price lists, ICIS quotations, production plans, availability of products for shipment;
* Conducting commercial negotiations with clients and coordination of contracts, detailing required assortments and volumes;
* Providing customers with products prices in accordance with the planned specific marginal efficiency, demands stimulation;
* Receiving and processing customer orders.
* Rapid response to clients, solving problems with deliveries, delays and goods quality.
* Clarification of customers demand in products and order approvals with client according to his needs and availability of product range.
* Finalizing of conditions, prices, loading, shipping dates and delivery terms with customers;
* Motivating customers to work with company in accordance with approved sales promotion programs.

Planning and analysis:
* Preparation of monthly, quarterly and annual sales targets and their systematization.
* Keeping of the sales reporting and shipments of the company's clients. Не понял
* Development and implementation of projects related to sales activities.
* Statistical analysis of sales data and customer shipments;
* Analysis of lubricants market in Middle East, Africa and Asia,
* Analysis of prices, products, competitors and finding penetration strategy to new markets.
* Providing reports on monthly and quarterly basis;

Sales control:
* Controlling shipment of products to customers and delivery times tracking and notifying clients about possible changes of shipment;
* Monitoring payments timelines of clients under contracts and confirmed orders;

ACHIEVEMENTS
* Developed Syria project in 2013. Today sales volumes to Syria account to 53% of total sales of export department. Increase of sales in Syria from 198 MT (198) up to 5769 MT (2016) - which is 2914%;
* Developed other new countries, such as - Morocco, Bahrain, Nepal where began deliveries of LUKOIL lubricants for the first time;
* Supervised countries of Middle East, African and Asia like Iraq, Morocco, Bahrain, Nepal, Yemen, Georgia, Nakhichevan, Algeria, Palestine, Cyprus.
* Implemented TAF stickers (with English, Turkish, Arabic and French languages) for more than 80 products of 33 product lines with different packaging destined for Arab countries. Supervised this project for 4 years;
* Developed special portfolio for countries of Middle East, Africa and Asia. Entered the new products (like as LUKOIL AVANTGRADE SAE 40 CF/SF, LUKOIL AVANTGRADE SAE 50 CF/SF, LUKOIL AVANTGRADE SAE 60 CF/SF, LUKOIL LUXE 20W-50 SL/CF, LUKOIL LUXE 10W-30 SL/CF, etc.) into production system at Russian plants, which improved sales efficiency by 21% per year;
* Increased total Export sales in 2013 to 2016 from 10% to 24% yearly;
* Increased marginal efficiency from 19% to 71% yearly;
* Organized dealer conferences for Iraqi distributors, dealers and subdealers;
* Together with technical department of company organized trainings for the upskilling of Iraqi distributors and their sale team;
* Developed business-plan "Dubai project" for production of LUKOIL lubricants in UAE and their subsequent realization to the Gulf countries. Over two years, this scheme of production and deliveries are being implemented in accordance with this project through the LUKOIL’s subsidiary “LUKOIL MARINE LUBRICANTS DMCC” in Dubai;

Company industry:
Oil & Gas
Job role:
Sales

Head of Lubricant & Oil Department

January 2010 - May 2012

Technical Services Company (TSC)

Cairo, Egypt

January 2010 - May 2012

* Organizing sales of Base Oils, lubricants, combustibles and petroleum products;
* Searching for potential sources of Base Oils, lubricants, combustibles and petroleum products for supply in Russia and CIS countries;
* Searching for potential clients and finding new sales channels;
* Setting sales plans and monitoring of their execution;
* Setting targets for sales managers and control of their duties;
* Monitoring the marginal efficiency of sales;
* Development of incentive programs for sales department;
* Organizing trainings for sales department;
* Determining the list of purchased products and their volumes;
* Preparation of annual, quarterly sales plans of lubricants and their control;
* Supervising on marketing of company's products, developing pricing and discount policy;
* Systematic sales monitoring;
* Increasing sales of existing customers;
* Supporting customers with demanded products;
* Development and coordination of prospectives marketing plans;
* Organization of work on analysis and systematization of the customer base;
* Controlling status of accounts receivable and the accounts payable;
* Monitoring storage of production process of the goods and their storage in warehouses of plants, monitoring of the sales process, monitoring of the receipt of lubricants by customers;
* Resolving any issues with products, customers and suppliers;
* Participation in exhibitions;

Company industry:
Sales Outsourcing
Job role:
Sales

Advertising Manager

January 2008 - January 2010

Orian International Real Estate LLC

Ajman, United Arab Emirates

January 2008 - January 2010

* Gathering and systematization of information for planning of advertising campaigns;
* Working with departments on contracts, selecting advertising media, or products for advertisement;
* Audit/inspection of contracts;
* Monthly and quarterly planning of different media, including - radio, newspaper, print, online, and billboards;
* Execution of strategic marketing plan;
* Inspecting layouts of sketches for advertisements;
* Initiating market research studies and analyzing outcome data;
* Development of pricing strategy for products to be marketed, balancing the goals of company with customer satisfaction;
* Development of integrated marketing campaigns;
* Stimulation of partners;
* Realization of marketing projects within confirmed time frames;
* Assigning advertising deadlines with printing houses;
* Coordination of accurate information about advertisements with new and existing advertisers;

Company industry:
Advertising
Job role:
Management

Business Consultant

February 2004 - December 2006

Trade and Investment House and Aerospace

Cairo, Egypt

February 2004 - December 2006

«Trade and Investment House» and «Aerospace» are affiliated structures of «TATNEFT» (Tatarstan, Russia).
* Consulting on business dealing with Russia and CIS countries in the field of petroleum products, construction materials, lumber and raw materials;
* Valuation of company’s business condition, financial and labor resources and its business potential;
* Valuation of the prospects of development of the company;
* Determination of the problems in business;
* Analyse of existing development projects; development of a new project, calculation of their economic feasibilities;
* Development of the plan to change the contract schemes, the cooperation policy of company with companies from the CIS, the Middle East, Africa and Asia with the purpose to expand the sources and markets;
* Monitoring of trends in business and demands on the market, preparing feasibility study of projects, preparing of business projects, coordination of work on project implementations;
* Coordination of actions of the departments and efforts of the experts in the implementation of business projects;
* Consulting on development of business plans, commercial terms, concluding contracts and agreements, assessing the potential risks during negotiations with contractors;

Company industry:
Electric Power Production & Transmission
Job role:
Consulting

Translator and Interpreter

December 2001 - December 2002

Embassy of the IRI, Cultural Center

Russian Federation

December 2001 - December 2002

* Bilingual and trilingual interpretations from Persian to Russian and back, from Arabic to Persian & Russian and back;
* Simultaneous translations/ interpretations;
* Consecutive translations/ interpretations during official and business meetings;
* Translation of texts, letters and official documents;
* Translation of correspondence materials with ministries, embassies, organizations, as well as conference proceedings, meetings, seminars;
* Written translation of legal, socio-political, economic, scientific, technical and specific documentation;
* Written translations of annotations, reports, thematic reviews, specialized literature;
* Attendance in conferences and meetings and act as official translator to mediate discussion;
* Accompaniment of foreign visitor and facilitate communication between receiving party and visitors;
* Linguistic support during carrying out of formal and informal activities;
* Editing of translations performed by other staff;
* Accounting and systematization of translations;

Company industry:
Public Administration
Job role:
Translation

Teacher & Lecturer

July 1995 - August 1996

Tajik State University

Tajikistan

July 1995 - August 1996

* Participation in the preparation of educational programs and necessary learning and educational materials;
* Participation in the implementation of educational programs in accordance with the curriculum and the schedule of the educational process;
* Lecturing;
* Conducting of training and practical exercises, seminars, placement interviews, testing, independent lessons;
* Reception and verification of courseworks, essays, thesises, graduation (diploma) work;.
* Conducting of pretests, pass/fail grading pretests, exams (including the creation of tests and preparation of examination questions;
* Planning of independent research works (coursework, examinations, essays, reports, practical assignments, dissertations) of students and guiding the process;
* Students consulting;
* Participation in the development of the programs of education and pre-diploma practices;
* Organizing of research work, supervising of this work and involving of students to it;
* Participation in the meeting of teachers and other forms of educational and methodical activities;
* Maintaining of discipline, control of attendance;

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Al-Azhar University

January 2005

January 2005

Bachelor's degree, Theology

Egypt

Al-Azhar Institute for foreigners

January 2000

January 2000

High school or equivalent, Language

Egypt

Tajik State University

June 1995

June 1995

Bachelor's degree, Oriental Languages and Literature

Tajikistan

Skills

Marketing
Expert
Marketing
Expert
Lubricants
Expert
Lubricants
Expert
B2B Sales
Expert
B2B Sales
Expert
Sales
Expert
Sales
Expert
Language Skills
Expert
Language Skills
Expert
A LEVEL
Expert
A LEVEL
Expert
CATALOGS
Expert
CATALOGS
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DELIVERY
Expert
DELIVERY
Expert
DIRECTING
Expert
DIRECTING
Expert
FOLLETO DE DISEÑO
Expert
FOLLETO DE DISEÑO
Expert
MARKETING
Expert
MARKETING
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
PAGE
Expert
PAGE
Expert
Marketing
Expert
Marketing
Expert
Lubricants
Expert
Lubricants
Expert
B2B Sales
Expert
B2B Sales
Expert
Sales
Expert
Sales
Expert
Language Skills
Expert
Language Skills
Expert

Languages

Arabic

Expert

English

Expert

Persian

Expert

Hindi

Intermediate

Russian

Expert

Turkish

Beginner

Urdu

Intermediate

Training and Certifications

Certifications
Certificate of Multimedia Production Track
May 2003
Certificate of Technical Support Track
May 2003

Hobbies and interests

● Computer technologies
● Kyokushinkai
● Chess
● History