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FIROZ BONDARE, Property Operations Manager

FIROZ BONDARE

Property Operations Manager·Sharq Real Estate

Qatar

Bachelor's degree, Bsc in Hotel & Tourism Management

Work experience

Total years of experience: 18 years, 11 months

Property Operations Manager

August 2015 - Present

Sharq Real Estate

Doha, Qatar

August 2015 - Present

senior-level Property & Operations Management professional experience in Qatar
and India, I have led operations for residential, commercial, and mixed-use portfolios, driving asset value
growth, operational efficiency, and tenant satisfaction. At Sharq Real Estate in Doha, I currently oversee a
large portfolio of rental units across multiple sites, managing lease renewals, facilities operations, vendor
contracts, and tenant relations end-to-end.
 Managing a diversified portfolio of residential and commercial properties across Doha.
 Lead leasing, maintenance, and tenant service operations to ensure 95%+ occupancy and reduce
tenant turnover.
 Developed and implemented a preventive maintenance plan across all properties, reducing
emergency repair costs by 20%.
 Managed annual budgets and vendor contracts for soft and hard services including HVAC, fire
systems, landscaping, security & housekeeping.
 Conducted QCDD fire drills, tenant inspections, and site audits in compliance with local HSE
standards.
 Supervised renovation and fit-out projects, ensuring timely delivery and cost efficiency.

Key Achievements & Responsibilities:
Strategic Property Operations: Directed day-to-day operations for leased assets, ensuring high
occupancy, timely maintenance, and contract compliance. Achieved consistently high tenant
retention through proactive service.
Revenue Maximization: Contributed directly to increasing occupancy rates and optimizing lease
terms, securing landlord revenues while minimizing vacancy loss.
Project & Renovation Oversight: Supervised renovations, refurbishments, and new build-outs;
coordinated with contractors and ensured on-time, budget-compliant project delivery.
FM & Preventive Maintenance Expertise: Designed and implemented preventive maintenance
schedules, reducing downtime and improving asset longevity across HVAC, BMS, fire safety, and
MEP systems.
Vendor & AMC Management: Managed procurement, contract negotiations, and performance
reviews for AMC vendors in security, housekeeping, landscaping, and engineering.
Health, Safety & Fire Compliance: Conducted annual fire drills, ensured QCD compliance, and
maintained emergency response systems. NEBOSH and IOSH certified.
Tenant & Lease Administration: Handled lease agreements, renewals, complaints, and
inspections (move-in/out); maintained accurate rent rolls and financial records in coordination with
finance teams.
Digital Record & MIS Management: Maintained as-built drawings, warranty trackers, and tenant
files. Generated operational MIS reports to support executive decision-making.
Government Coordination: Liaised with Qatari authorities for permits, licenses, civil defense
compliance, and operational approvals.

Company industry:
Real Estate
Job role:
Management

Property Manager

March 2015 - July 2015

Marvel Realtors & Developers Ltd

Pune, India

March 2015 - July 2015

 Oversaw facilities management across 14 residential towers, coordinating housekeeping, maintenance, and security teams.
 Used SAP for work order management and vendor billing; achieved 100% SLA compliance for response times.
 Interfaced with local authorities for statutory permits, renewals, and licenses.

Company industry:
Real Estate
Job role:
Management

Property Manager

March 2015 - July 2015

Marvel Realtors & Developers Ltd,

Pune, India

March 2015 - July 2015

 Oversaw facilities management across 14 residential towers, coordinating housekeeping,
maintenance, and security teams.
 Used SAP for work order management and vendor billing; achieved 100% SLA compliance for
response times.
 Interfaced with local authorities for statutory permits, renewals, and licenses.

Company industry:
Civil Engineering
Job role:
Management

Assistant Property Manager

September 2012 - August 2014

MH Almana group

Doha, Qatar

September 2012 - August 2014

the areas of Facilities/Property Management & Leasing/Renting of both commercial & residential properties, purchase, annual maintenance contract and camp administration, etc.
•Responsible for facilities, maintenance, leasing, and operations of 2 commercial, 2

Company industry:
Real Estate
Job role:
Management

Assistant Property Manager

September 2012 - August 2014

MH Al Mana Group,

Doha, Qatar

September 2012 - August 2014

 Supported leasing, maintenance, and administrative services across 2 commercial, 2 residential
towers & 1 retail mall.
 Conducted cost analyses for FM contracts and ensured KPIs were met through regular vendor
reviews.
 Developed emergency response protocols and trained fire marshals.

Company industry:
Real Estate
Job role:
Management

Assistant Facility Manager

May 2010 - August 2012

YM Infra Pvt Ltd

Mumbai, India

May 2010 - August 2012

 Assisted in setting up new sites, managed FM staff, and ensured day-to-day operations.
 Maintained up-to-date AMC records, coordinated utilities, and ensured full compliance with fire and safety standards.

Company industry:
Administration Support Services
Job role:
Administration

Guest Service Officer

May 2008 - April 2010

Taj Land End, (IHCL) Bandstand

Mumbai, India

May 2008 - April 2010

 Served in guest service and front office roles, developing strong foundations in customer service and hospitality.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Assistant Facilities Manager

January 2007 - January 2010

YM Infra Pvt. Ltd.,

Mumbai, India

January 2007 - January 2010

 Assisted in setting up new sites, managed FM staff, and ensured day-to-day operations.
 Maintained up-to-date AMC records, coordinated utilities, and ensured full compliance with fire and
safety standards.

Company industry:
Real Estate
Job role:
Management

Front Office Executive

September 2007 - April 2008

Alibag

Alibag, India

September 2007 - April 2008

 Served in guest service and front office roles, developing strong foundations in customer service and hospitality.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Education

YCMOU Nasik

August 2009

August 2009

Bachelor's degree, Bsc in Hotel & Tourism Management

India

GPA (percentage): 63%

GPA (percentage): 63%

Monarch college - TAFE SOUTH AUSTRALIA

August 2007

August 2007

Higher diploma, Advance Diploma in Hospitalit Management

India

GPA (percentage): 65%

GPA (percentage): 65%

-

J.S.M College of Science

March 2005

March 2005

High school or equivalent, Science

India

GPA (percentage): 49%

GPA (percentage): 49%

PCMB subjects

KES english medium school

March 2003

March 2003

High school or equivalent, SSC

India

GPA (percentage): 45%

GPA (percentage): 45%

Alibag Maharashtra K.E.S English Medium School- Alibag Maharashtra

Skills

Managing Employees
Expert
Managing Employees
Expert
Estate Management
Expert
Estate Management
Expert
Property Management
Expert
Property Management
Expert
Guest Service
Expert
Guest Service
Expert
Maintenance Management
Expert
Maintenance Management
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
INTELLECTUAL PROPERTY
Intermediate
INTELLECTUAL PROPERTY
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
ASSET MANAGEMENT
Intermediate
ASSET MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
FIRE SAFETY
Intermediate
FIRE SAFETY
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
INSURANCE
Expert
INSURANCE
Expert
REQUIREMENTS
Expert
REQUIREMENTS
Expert
SAFETY
Expert
SAFETY
Expert
SCHEDULING
Expert
SCHEDULING
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
ACCOUNTANCY
Expert
ACCOUNTANCY
Expert
Property Management
Expert
Property Management
Expert
Planing
Expert
Planing
Expert
Operation
Expert
Operation
Expert
Managing Employees
Expert
Managing Employees
Expert
Estate Management
Expert
Estate Management
Expert
Property Management
Expert
Property Management
Expert
Guest Service
Expert
Guest Service
Expert
Maintenance Management
Expert
Maintenance Management
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Intermediate
English
Expert
Hindi
Expert
Urdu
Expert
Marathi
Beginner

Training and Certifications

Certifications
Certificate in I nformation Technology.
Diploma in System Management
Managing Safely + 55 Safety Certification
IGC: I nternational General Certification
Holding Valid Qatar

Recommendations

sumi bora

Aug 2013

Aug 2013

DirectorColleague

Firoz is a very sincere person.His work is also excellent.

Hobbies

  • Participate in Gymnasium Competitions.
  • Participate in Athletic Competitions.
  • Swimming, surfing