Sr. IT Systems Engineer
Saudi Naval Support Co.
Total years of experience :29 years, 1 Months
Executive Synopsis:
- Enterprise Project management, spanning sectors like - i) national telecommunication, ii) Naval Forces security, iii) Engineer Procure & Construction (EPC) sector, iv) Automobile Servicing business and v) Gems & Jewellery industry.
- Provided supportive leadership that has empowered and inspired team employees
- Continuous industry technology education through certification and seminars.
- Industry latest experience in ERP/CMMS, E-commerce, Business mobile applications and Cloud Computing platforms.
- Administered business processes that, helped maintain industry competency
- Desirable Interpersonal skills that any company can leverage upon.
Accomplishments:
- Full digitization of “work order” process for the Saudi Broadcasting Authority (SBA). The success of the CMMS driven project inspired SBA to replicate the system in new sites.
- Administered corporate policies for - i) uniform hardware and software, ii) in-house user training and iii) troubleshooting procedures. Users exhibited 180 degree turnaround in confidence in the company support team.
- Enhanced company networking performance through latest network solutions. It helped reduce annual networking expenses by 36%.
- Increased automation of corporate internet banking. It eliminated manual excel file banking.
Key Responsibilities:
- Key account Project Management.
- Coordinate procurement processes.
- Technology road map planning for the company.
- Project tender bidding, vendor negotiations and SLA.
- Office security system, Data backup and disaster recovery.
- Vendor management, testing & evaluating new technology.
Accomplishments:
- Streamlined corporate IT usage policies. Reduced computer provisioning time for new recruits and during repairs.
- Put in place a Knowledge Management System (KMS). The tech support loved it due to timely information access and users saved their downtime.
- Designed and implemented LMS (Learning Management System) for the Saudi Navy Forces, a shift from paper based training to online learning.
- Developed In-house digital test management system; allowing quick student evaluation and report processing.
- Played key role in designing document management and archival systems. Helped automating office document workflow process.
- Designed a unique, in-house, document search engine.
Key Responsibilities:
- Corporate IT Project Management.
- IT operations of company clients - United States Military and Royal Saudi Naval Force.
- Leadership support for development teams.
- Conduct Kingdom wide technology case studies and feasibility report.
- Responsible for country wide enterprise asset management.
- Managed Tata’s X.400 messaging services, for India's western region.
- Conducted research and development to improve X.400 software.
- Lead the software development team in developing an email software.
- Executed migration of banking applications from IBM Mainframe to IBM RISC system.
- Developed gateway software to interface X.400 email with internet SMTP systems.
Bachelors in Computer Technology (B.S. Tech Degree) with specialization in Computer Networking and Database
Bachelors in Science (B.Sc) with specialization in Mathematics (college topper)
18 months Post Graduate Honors Diploma course