Flordeliza Misena, Customer service agent (wheelchair attendant)

Flordeliza Misena

Customer service agent (wheelchair attendant)

National Aviation Services

Location
Kuwait
Education
Diploma, Bachelor of science in office administration
Experience
13 years, 3 Months

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Work Experience

Total years of experience :13 years, 3 Months

Customer service agent (wheelchair attendant) at National Aviation Services
  • Kuwait - Al Farawaniyah
  • My current job since March 2014

Handling customer complaints
Giving fast and good service
Treating customers like a valued guest
Giving the customers/passegers needs
Answering inquries and questions from the passenger
Hospitality

Service crew at Almhousherji mcdonalds company
  • Kuwait - Al Kuwait
  • February 2011 to February 2014

Handling food services
Cashier
Book holder of crew trainer
Knows how to handle customers complaints
Teaching and training the new service crew
Hospitable

Education

Diploma, Bachelor of science in office administration
  • at Cavite State University
  • June 2008

Specialties & Skills

Aviation Industry
Computer Skills
Cashiering
Customer Service
Food Service
Hospitality
Stenography
Reading
Computer literate

Languages

Arabic
Beginner
English
Expert

Memberships

Social security system
  • Member
  • December 2010

Training and Certifications

Dangerous goods awareness (Training)
Training Institute:
Dangerous goods regulations
Date Attended:
April 2014

Hobbies

  • Reading books