Operation Supervisor
Naqel Express
مجموع سنوات الخبرة :9 years, 3 أشهر
• Organizes work load, allocating tasks, tasking team on a daily basis.
• Create and manage purchase orders within AX (Microsoft Dynamics) to facilitate efficient procurement processes.
• Negotiating with vendors for cost effective procurement of Equipment, Services and running in-house maintenance team for facility Management.
• Creating reports of Petty Cash voucher and maintain record of past approvals, initiate process of approval from management and Submit to finance dept.
• Follow up on warehouse (WH) asset warranties, insurance, and IT equipment’s to uphold operational integrity.
• Finalize monthly billing invoices for customers, ensuring strict adherence to contract terms, and cross-verifying data with the Daily Activity Reports.
• Demonstrate proficiency in cold chain logistics, strictly adhering to quality standards to ensure the integrity and safety of temperature-sensitive goods.
• Maintaining comprehensive records of employee data and actively coordinating with management for tasks such as Iqama renewal, clearance, and handling other requests.
• Compile and generate monthly management reports, encompassing comprehensive handling charts, operation forecasts, chamber temperature mapping records, and various other critical management reports.
• Responsible to maintain asset register of the warehouse in co-ordination with the finance department.
• Evaluating Score card for work performance of all warehouse staff and provide feedback to Management.
• Optimize warehouse space utilization through vigilant monitoring and provide detailed reports to management, facilitating the sales team in attracting new business opportunities.
• Ensuring all WH quality standard checklists (Under ISO 9000) are up to date on daily/Weekly Basis.
• Team lead and coordinate unloading of inbound units FBA and Retails.
• Stow all units in locations with proper scan UPC / SKU / LPN - barcodes.
• Create and maintain detailed inventory of all incoming, outgoing, and current supplies.
• Efficiently coordinate logistics and transportation activities, optimizing delivery schedules, and maintaining on-time product deliveries to meet customer demand.
• Tracked Inventory, Conducted cycle counts and audits and resolved issues to maintain accurate records.
• Using FIFO and FEFO method for orders stock clearance.
• Creating Scorecard on monthly basis verifying employees recorded mistakes.
• Overseeing and accomplishing smooth deliveries by following up on priority orders to be transferred in Marshalling area for loading.
• Excellently execute cross-dock order fulfilment operations, ensuring accuracy and on-time delivery.
• Ensuing all daily Activity reports are shared by the CSR for all inbound / outbound details of each shipment to customer/ Supervisor on daily basis.
• Following-up with allocated customers for packing list / orders in excel format of upcoming shipments as per pre-agreed time lines with Customer.
• Responsible to adhere instructions of Warehouse Team Coordinator and execute all day to day ground operational task with minimal supervision.
• Maintaining active coordination with customer through e-mail / phone for all their requests.
• Responsible to share all inbound / outbound details of each shipment to customer on daily basis as per Warehouse Policy.
• Responsible to maintain accuracy in reporting of mix and damages stock to customer with POD.
• Maintain record electronically and physically of all documents / information of each customer separately as per Warehouse Policy.
• Sharing internal daily activity report of allocated customers to Warehouse Management with no mistake.
• Responsible to ensure all orders are received, put away / dispatched in the designated holding area / designated vehicles within given timelines.
• Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
• Investigated hardware product issues involving materials and software and devised solutions.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.