Customer Service Representative
AIY Expert Solutions
Total years of experience :9 years, 2 Months
Responding to emails and social media messages.
Creating, publishing, and monitoring product guides, instructions, and tutorials.
Testing and commissioning of the product and reporting issues and suggestions.
Help 23, 000+ users set up their software correctly.
Running and posting monthly giveaways on Instagram with other accounts.
Monitoring and handling refund disputes.
Welcoming customers, answering their questions, and helping them locate stores.
Accepting 20+ daily payments, ensuring all prices and quantities are accurate and providing every customer with a receipt.
Handling billings, managing cash and cheques, controlling the transfers between stores, and creating clients' applications on the system.
Took responsibility for 100+ daily photocopying, laminating, typing tasks, and research projects.
Took responsibility for inventory and ordering products with low stock.
Selling stationery, books, and school accessories.
2nd place in the marketing project.
The Lebanese General Secondary Certificate, commonly known as Lebanese Baccalaureate, or any equivalent, is the essential requirement for a student to enter a first-year university program.
