Executive Manager Sales, Marketing & Technical Services
Alruqee Group
Total years of experience :16 years, 4 Months
Achieve group sales and net profit targets on monthly and annual basis.
Monthly monitoring of individual companies Sales Target, Net Profitability achievements. Plan and implement long-term goals of the company.
Monitoring and implantation of business plans
Draft policies for the approval of the Board and prepare procedures to implement the organizational policies; review existing policies on an annual basis and recommend changes to the Board as appropriate
Coordination between the different group business units related to sales, marketing, and technical services.
Evaluate, design, execute, measure, monitor and control business processes to ensure that business process outcomes are aligned with organization’s strategic goals.
Business
Achieve company’s sales and net profit targets on monthly and annual basis.
Assist company in reaching goals and objectives related to sales, productivity, profitability and industry penetration, among other areas.
Organizing and business planning by developing business goals, and designing strategies and organizing business resources to advance those goals.
Supervising staff, analyzing data, planning operations and making crucial business decisions.
Formulate policy, plan for resource needs, set overall direction and implement strategies.
Manage and develop individuals within the company to insure individual.
Accomplishes organization goals by accepting ownership.
Provide the necessary aid to the sales team during final negotiation with key decision makers.
To oversee all company business function so that they are in line with business plan.
Interpersonal communication internally and externally between customer and supplier.
Analyzes expenditures and other financial data; monthly operations reports, financial statements, schedules, and statistical data.
Research products, markets, competitors
Devise and execute product plans
Based on market trends, introduce new products and expand the product range to cover the market.
Manage the positioning of existing brands
Develop product strategies and promotional planning for product lines.
Daily follow-up of hot prospect leads with area sales and customer.
Provide technical clarifications needed during negotiation - finalization stages.
Forecast product success based on sales figures, feedback, and other reports.
Keep track of competing products and monitor sales and marketing efforts.
Request weekly business prospect status update from responsible area sales managers / engineers.
Strive to provide superior value for customers.
Sustain excellent business relations with Suppliers
Product training and sales team training.
Managed activities of outside vendors and suppliers, assuring services and supplies are delivered on time and meet project specifications.
Worked with the engineering team to develop solutions to site and product specific issues.
Responsible for setup, installation of new machines and servicing of Peddinghaus machines.
Supported start-up and troubleshooting activities and managed field work and issues.
Provided electrical, hydraulic and mechanical repair and service on CNC equipment Communicate technical service information to customers
Analyzed needed repairs, proactively ensured parts are ordered, delivered, and installed efficiently.
Interfaced with customers, frequent travel to sites, and providing technical solutions related to
Peddinghaus product lines.
Practiced good communication skills to effectively interface with customers and ensure technical needs are met.
Understanding of and ability to observe strict compliance with Field Service and Test Safety
Procedures. Incorporated EPA and OSHA regulations into safety procedures.
Instructed Service and Applications engineers with hands-on training
Responsible for providing operational training to machine operators on proper use of the system, and how to maintain the machines.
Completed service and billing reports for each service call.
Maintained expense reports when traveling.
Participated in trade shows as needed.
Provided on-site support by attending breakdowns.
Frequent travel required in GCC countries.
MBA Business Administration -Technology management GPA 3.83 California State University, Chico BSc Manufacturing Technology Minor Supply Chain Management