Account Manager
Emircom
Total years of experience :18 years, 2 Months
• Maintaining relationship with existing customers via meetings, telephone calls and emails.
• Developing relationship with potential customers for new business.
• Dealing with customer complaints appropriately and as per defined systems and also ensuring that corrective and preventive actions are taken wherever required
• Making accurate, rapid cost calculations, and providing customers with quotations.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information and providing feedback on future buying trends.
• Representing the organization at trade exhibitions, events and demonstrations.
• Negotiating variations in price, delivery and specifications with the company's managers.
• Advising on forthcoming product developments and discussing special promotions.
• Liaising with suppliers to check on the progress of existing orders.
• Ensuring that prompt and timely deliveries are made by coordinating with the respective staff
• Participating in yearly budgeting.
• Adhering to all company policies, procedures and business ethics codes
• Maintaining relationship with existing customers via meetings, telephone calls and emails.
• Developing relationship with potential customers for new business.
• Dealing with customer complaints appropriately and as per defined systems and also ensuring that corrective and preventive actions are taken wherever required
• Making accurate, rapid cost calculations, and providing customers with quotations.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information and providing feedback on future buying trends.
• Representing the organization at trade exhibitions, events and demonstrations.
• Negotiating variations in price, delivery and specifications with the company's managers.
• Advising on forthcoming product developments and discussing special promotions.
• Liaising with suppliers to check on the progress of existing orders.
• Ensuring that prompt and timely deliveries are made by coordinating with the respective staff
• Participating in yearly budgeting.
• Adhering to all company policies, procedures and business ethics codes
Day to day relationship with accounts
• Coordination with projects and logistics teams to ensure timely completion of current projects
• Identifying new opportunities in the assigned accounts
• Coordination with suppliers to qualify and book opportunities
• Project management, presales and technical activities when necessary
• Participation in yearly budgeting
Order Provisioning
• Maintaining and developing customer relationship
• Enlarging Company portfolio
• Participating in customer feedback analysis
• Insuring invoicing and timely collection
• Coordination with Logistics and Finance department
• Quality Check control and vendor inspection