Floor Team Leader
Roadster Diner
Total years of experience :13 years, 10 Months
• Supervising over 20 employees all waiter, waitress, food runner, delivery, cashier, and etc.
• Flexible schedule, including working on weekends, morning & night shifts.
• Exceptional customer service to ensure satisfaction and quality of service.
• Arranging team schedule to ensure best service during peak hours.
• Follow up hygiene standards & cleanliness to Insure that the restaurant is kept clean and everyone is pulling their weight.
• Store ambiance & image.
• Training new employees such as runners, counters, hostesses and waiters teaching them the company service standards.
Graduate at Arab Open University majoring Business studies with marketing 2014
High School Diploma: Ashrafieh high school - Sociology and Economy 2010 Beirut, Beirut, Lebanon