Fouzia Begum

• Managed end-to-end accounts receivable operations including collections, cash application,
reconciliations, and reporting
• Applied checks, ACH, wire transfers, and prepayments in SAP Financial Accounting system
• Worked extensively with SAP AR T-codes for collections and cash application
• Managed high-value and delinquent customer accounts and reduced overdue balances
• Analyzed AR aging and followed up on past-due accounts to improve DSO
• Resolved billing disputes and posting discrepancies
• Processed credit memos, debit memos, chargebacks, refunds, and write-offs
• Prepared daily, weekly, and monthly AR and DSO reports for management
• Monitored lockbox processing and supported process improvements
• Acted as trainer and subject matter expert for new hires
• Supported month-end close and audit requirements
• Worked on POWER BI reports to present the huge data of big customers.

• Briefed coding analysts on project scope and specifications
• Defined coding guidelines and ensured quality standards
• Conducted quality checks and finalized projects within deadlines
• Prepared PowerPoint presentations for project documentation

• Counseled students and managed admissions processes
• Handled administrative operations and faculty coordination
• Supported business development activities