Ensure complete support to their respective CRMs in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamless service delivering to maximize customer profitability and customer acquisition
Customer (Internal & External):
Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by Bank.
. Internal (Processes, Products, Regulatory):
Acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies.
Legal, Regulatory and Risk Framework Responsibilities:
Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, the Bank Country Compliance manual; Group Compliance Policies and Procedures (Anti Money Laundering & Counter Terrorist Financing, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
People Dynamics was established in 2007 by a group of HR practitioners with hands-on experience in managing businesses in the Middle East and Asia with a view to help organizations implement the best global HR practices in a way most suited to their business culture. Our services cover Executive Search, Middle and Senior Management search, HR Consulting and Professional Staffing. We are the most trusted and reliable HR solution provider in Qatar region. It’s more than 11+ years we are offering high-quality HR services to our clients. We realized the rising demands for job opportunities in and around Qatar, thus started offering the best recruitment and staffing solutions for corporate clients. At present, we offer our reliable HR services in more than 20 countries, covering almost the entire Globe. Because of our strong local connections in different countries, it is easy for us to deliver the best local resources to the organizations. Our experienced recruiters understand the business culture of clients and accordingly design a unique recruitment process for them.
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