Senior Specialist – Fraud (KYC/Onboarding)

Role: 

1. Non-technical  

• Very Strong analytical skills, process engineering and data analytics 
• Ability to develop and maintain project plans, schedules, and budgets, and track progress against established milestones and deliverables 
• Experience in conducting stakeholder analysis and developing stakeholder management plans to ensure effective communication and engagement throughout the project lifecycle. 
• Ability to conduct risk assessments and develop risk mitigation plans to minimize the impact of potential risks on project outcomes. 
• Should be exceptional in stakeholder management – from ExCo level in Compliance, Legal, Business/ Technology and Squad Leads 
• Structure and organized approach in addressing a solution analysis, tracking actions & managing dependencies across multiple stakeholders 

1. Technical 

• Knowledge of Agile Ways of Working and experience in Atlassian Jira, writing user stories, process maps 
• Understand on integration with 3rd party APIs (application programming interfaces) (e.g. credit scoring) 
• Understand onboarding processes i.e. identity verification, KYC (Know Your Customer), screening, credit eligibility, etc. 
• Experience in using collaboration tools such as Atlassian Confluence, MS SharePoint, and MS Teams to facilitate communication and collaboration among team members 

1. Cultural Fit 

• Passionate about all things digital 
• Problem solving mindset, challenging the status quo 
• Self-organizing, independent and takes ownership of each task 
• Meticulous to detail 
• Thrive under pressure 
• Ability to handle multiple projects at once 
• Self-organized 

1. Qualifications  

• Industry aligned certifications such as ACAMS or equivalent industry experience 
• Bachelor Science, Technology, Engineering or Mathematics (STEM) (ideally master's level) 

Knowledge & Experience: 

8-10years experience in full customer lifecycle: 

• Strong experience in requirements gathering, analysis and structuring to align with business objectives and technical deliverables (Business Requirements Document and Technical Requirements Document) 
• Experience in implementing key projects/ consumer banking products end to end – from mobile banking app (front end) to workflow & core systems (back end) 
• Strong knowledge of onboarding processes i.e. identity verification, KYC, screening, credit eligibility, etc. 
• Understanding of key regulatory requirements of Risk and Fraud from the UAE (United Arab Emirates) Central Bank 
• Knowledge of core systems in the banking landscape; should have a tenacity to go into the detail of analyzing performance of APIs/ Capabilities/ Business Processes etc. 
• Minimum 5 years of experience in the product management; preferable from the UAE market