Francis Bongoc, Park Service Attendant

Francis Bongoc

Park Service Attendant

Ferrari World

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Commercial Cooking
Experience
4 years, 11 Months

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Work Experience

Total years of experience :4 years, 11 Months

Park Service Attendant at Ferrari World
  • United Arab Emirates
  • November 2012 to August 2015

Park Service Attendant
Ferrari World
Abu Dhabi, UAE
November 2012 - Present
Responsibilities
• Assisting and helping the guest.
• Greeting the guest a warm welcome with genuine smile.
• Ensuring park is clean and well maintain for visiting guest.
• Manage the queue lines to organize the guests going to the ride
• Handle guest requests and concerns promptly and with courtesy.
• Giving informations regarding the rides and attractions.
• Assist guests with any inquiries regarding all about inside the park.

Service Crew/ Waiter at Jollibee,
  • Philippines
  • February 2011 to September 2011

Service Crew/ Waiter
Joliibee, Tacloban
Rizal Ave. cor. P. Zamora Street
Tacloban, Leyte, Philippines
February - September 2011
Responsibilities
• Serves customers at banquets, special functions, or during normal daily dining room operations.
• Takes food and beverage orders from customers, answers questions regarding prices, substitutions, quality or quantity of menu items, and availability of menu items.
• Delivers food and beverages to tables; waits on tables to insure that customers are supplied with beverage refills or clean utensils when desired.
• Removes dishes and utensils; cleans and dusts tables and chairs; fills sugar, salt, and pepper containers; sweeps floors.
• Assists in setting up and taking down tables and chairs; places clean utensils and napkins on tables.
• Assists in setting up for banquets or special functions.
• Performs related work as required.

Sales Representative at Robinsons Mall
  • Philippines
  • March 2010 to January 2011

Sales Representative
Robinsons Mall
Cebu City, Philippines
March 2010 - January 2011

Responsibilities
• Proactively acknowledged, greeted and assisted customers in the store
• Offered customers with exemplary and timely service
• Provided accurate product information
• Served multiple customers, discovered their needs, and made recommendations to generate sales
• Recommended alternative purchase choices
• Enhanced product knowledge utilizing limited resources
• Merchandised, stocked and replenished the selling floor constantly
• Maintained working knowledge of store’s policies and procedures
• Organized and cleaned store during downtime
• Handled cash, checks, and credit card transactions
• Managed the register in accordance with POS guidelines
• Addressed loss prevention issues immediately
• Merchandised, restocked and maintained sales floor
• Built and maintained internal and external customer satisfaction
• Processed shipments and ensured all merchandise is represented on the floor
• Assisted supervisors to identify and resolve issues in the store

Nurse attendant at Western Leyte Provincial Hospital
  • Philippines
  • July 2008 to December 2008

Nurse attendant
Western Leyte Provincial Hospital
Baybay City, Leyte, Philippines
July - December 2008
Responsibilities
• Apply Basic First Aid
• Prepare and Maintain Beds
• Collect & Maintain Linen Stocks at End-Users Location
• Assist in Patient Mobility
• Assist in Transporting Patient
• Take temperature, pulse, blood pressure and respiration
• Turn and position bed patients according to turning schedules

Kitchen Assistant at Imperial Palace Waterpark Resort & Spa
  • Philippines
  • July 2008 to December 2008

Kitchen Assistant
Imperial Palace Waterpark Resort & Spa
Lapu-Lapu City, Cebu, Philippines
June-December 2010
Responsibilities
• Assisting and helping in preparing the activities inside the kitchen like food preparation and organizing the tables.
• Responsible for labeling, covering and storing foods inside the kitchen to prevent it from poison or contamination.
• Responsible in cleaning inside the kitchen and keeping the materials in order and the foods in the proper places.
• Perform what the manager or the chef has given to me.
• Assigned in preparing and portioning Controlled Meat Cuts.
• Receive and Store Kitchen Supplies

Education

Diploma, Commercial Cooking
  • at University Cebu
  • December 2011
Diploma, Nursing Aide
  • at Franciscan College of Immaculate Conception
  • March 2008

2 year Diploma Course Associate in Nursing June 2006 – March 2008

Bachelor's degree, Associate Computer Science
  • at St. Joseph College
  • January 2006

Specialties & Skills

Nursing
Guest Service
Cooking
Customer Service
COOKING
EXCELLENT MULTITASKER
FOOD SAFETY
GREETING
HEALTHCARE
LOCKOUT/TAGOUT
RED CROSS
SAFETY PROCEDURES
SIMULTANEOUSLY

Languages

English
Expert
Tagalog
Expert

Hobbies

  • Singing