SENIOR ASSOCIATE
UNITED ARAB BANK
Total years of experience :13 years, 5 Months
United Arab Bank P.J.S.C. (UAB) was incorporated in 1975, based in Sharjah. UAB is the bank of choice among major corporate clientele segments in the UAE.
Dealing customers in counters for Guarantee related queries.
Checking customer’s signatures and account status in the systems before processing the transaction.
Scrutiny of customer applications and raising the queries to customers and to the respective business units.
Processing of Guarantee issuance, Amendments, Renewals and Cancellations.
Providing reports to the managements.
Verify customer signatures in application prior to processing transactions.
To prepare and checking guarantee format and process Guarantee Issuance, Amendments, Renewals, Cancellations and Honouring Claim.
Liase and interact with Trade Finance Customers and seek clarifications in trade Transactions when required.
To comply with all Money Laundering and other regulatory requirements laid down internally and by central bank while performing day to day activities.
Handling all queries/issues from business while handling Help Desk Trade Finance.
Ensure transactions are performed within the agreed Turn Around Time Meeting all the service Standards.
Handle queries raised by internal/external customers.
To ensure periodic control checks are done and any discrepancy found to be highlighted.
To acknowledge all items receive under fax controls and mails accurately.
To diaries customers request/follow-ups and process the requests on required dates.
Maintain proper departmental records.
Working as a Team Member i have to issue the Guarantees, check the documents whether it is complied with the URDG758 and as per the ANZ standards also. I also have to Issue LC and Transfer LC to the clients.
Organization: I Corporate Solutions, Kochi
Duration: From September 2010 to August 2011
Designation: Quality management consultant
Job Responsibilities: * Doing gap analysis for the concerned clients as per the requirements of ISO & NABH
* Implementation & co ordination of all activities of NABH & ISO
* Formulation & monitoring proper functioning of all committee
* Implementing Continuous Quality Improvement Program in the hospital.
* Help to achieve documentation eg: Policies, SOP, Procedures, Check Lists, Manuals.
* Compilation & monitoring of departmental quality indicators to study the trends and discussion with departmental heads
* Assisting in developing and implementing quality policy for the various departments
* Conducting periodic audits for departmental progress montoring
* Providing the training for the hospital employees regarding the ISO & NABH standardization
2008 Calicut University, Kerala, India Bachelor Degree of Commerce (B.com) in Finance