QUALTY ASSURANCE ASSISTANT MANAGER
Supreme Group
مجموع سنوات الخبرة :8 years, 3 أشهر
4. Quality assurance
5. Audits
6. Quality reviews
7. Operational effectiveness
8. ISO and HACCP principles
9. I have been part of the team that participated in preparing operations for supreme food service on th the Kandahar military airfield for ISO 9001:2008 accreditation and it was achieved on the 29
April 2011. 10. Currently I am working on having Tarin Kowt FSMS finalized having designed a specific system for tarin kowt based on ISO 22000
RESUME
WORK EXPERICENCE
SUPREME FOOD SERVICES AFGANISTAN -KANDAHAR/TARIN KOWT
ST
QUALTY ASSURANCE ASSISTANT MANAGER 1 JANUARY 2012 TO DATE
Currently I am working in Tarin kowt military camp where I oversee all the operations that include food
safety and any other relevant assistance that is necessary for the location. I have introduced a FSMS
system based on ISO 22000 and awaiting accreditation in 3 months' time. Around 200000 meals are
normally served within the facility in a month.
There is a Class one ware house holding food stock worth 60days and a water ware house holding
80days stock of water. As a QA assistant manager I have managed to maintain a clean bill without any
food related problems
DUTIES
• Responsible for monitoring and maintaining quality and compliance targets
• Monitoring and auditing of products to ensure high standards of quality
• Ensuring products comply with legislation and quality assurance codes
• Ensuring that all QA tests are carried out on time and in full
• Delivering presentations and audience of manager level within the business
• Provide weekly and monthly reports to senior managers on performance
• Identify training needs and recommendations to improve customer experience
• Keeping quality documentation up to date
• Making sure that all QA records, data and information are available to managers
• Arranging the repair of any QA/related equipment that is malfunctioning
• Ensuring non-conforming products are identified and placed on restriction
• Responsible for the review and update of the programme quality plans
• Awareness of regulatory requirement and customer service expectations
• Ensuring activities in the quality plan are carried out • Coordinating the investigation of customer complaints
• Preparing and analysing information for the purpose of management review
• Giving specialist quality assurance advice to the company development as required
• Follow up on any CCP deviations along with the technicians, and report any modifications to standard operating procedures SOP&SSOP that are needed to the FSQMS
• Perform periodic daily walk through of the facility to ensure that all quality and food safety
standards are being complied with, submit corrective action request as needed to perspective
departments
• Train all staff on equipment's calibrations and preventative maintenance
• Contribute extensively in defining the quality initiative, orchestrate the implementation of
FSQMS, HACCP, BRC and food safety advance standards to improve the existing quality systems
• Review the control of documents to enhance the credibility and effectiveness of the existing food and safety control system
ST
QUALITY ASSURANCE INSPECTOR, 1 AUGUST 2009 TO DECEMBER 2011
Responsible for maintaining all aspects of the site quality management system, Supervising all regulatory
compliance activities and helping to enforce quality assurance policies and best practice principles
covering the safety, design, production and inspection
DUTIES
• Responsible for monitoring and maintaining quality and compliance targets
• Monitoring and auditing of products to ensure high standards of quality
• Ensuring products comply with legislation and quality assurance codes
• Ensuring that all QA tests are carried out on time and in full
RESUME
• Delivering presentations and audience of manager level within the business
• Provide weekly and monthly reports to senior managers on performance
• Identify training needs and recommendations to improve customer experience
• Keeping quality documentation up to date
• Making sure that all QA records, data and information are available to managers
• Arranging the repair of any QA/related equipment that is malfunctioning
• Ensuring non-conforming products are identified and placed on restriction
• Responsible for the review and update of the programme quality plans
• Awareness of regulatory requirement and customer service expectations
• Ensuring activities in the quality plan are carried out • Coordinating the investigation of customer complaints
• Preparing and analysing information for the purpose of management review
• Giving specialist quality assurance advice to the company development as required
• Follow up on any CCP deviations along with the technicians, and report any modifications to standard operating procedures SOP&SSOP that are needed to the FSQMS
• Perform periodic daily walk through of the facility to ensure that all quality and food safety
standards are being complied with, submit corrective action request as needed to perspective
departments
• Train all staff on equipments calibrations and preventative maintenance
• Contribute extensively in defining the quality initiative, orchestrate the implementation of
FSQMS, HACCP, BRC and food safety advance standards to improve the existing quality systems
• Review the control of documents to enhance the credibility and effectiveness of the existing food and safety control system
.
.SUPREME FOOD SERVICES
28 FEBRUARY 2009 TILL 31 JULY 2009
HEAD WAITER
Working as a head waiter in the HARVEST FALCON. When i joined i was deployed in the dfac 2 where i
worked as a head waiter then moved to falcon in the same capacity.
DUTIES
• Making day to day requisition of products used in the unit
• Supervising the hygienic atmosphere of the establishment
• Arranging and organising shifts with more than 50 members of staff directly involved in the catering section
• Making sure that during meals time there is constant refill of all products and at the same time
cleanliness is observed
• Acting on the needs and questions of the customers to my knowledge and limit
• Feeding around 10000military personnel on daily basis observing 3 to 4 meals a day in 3 course
menu set up
THE MONTGOMERIE DUBAI 18/12/07-31/1/09
BARMAN
• Ensuring and maintaining balance stocks
• Order taking of drinks and food
• Ordering and refilling and maintaining par stock
• Making cocktails on order
• Updating the cocktail list with the season
RESUME
• Maintaining the cleanliness of the bar
• Checking on the expiry of the bar products
FINIX CASINO DEC/05-DEC/07
BARMAN
• In charge of all operations in the bar
• Supervising all the bar staff
• Maintaining and checking the par level
. KAREN BLIXEN COFFEE COTTAGES MAR/05-SEP. 05
BARMAN
• In charge of shift opening or closing bar
• In charge of cashiering duties
• Maintaining general cleanliness
OTHER PLACES WORKED IN INCLUDE:
• California fast food restaurants
• South C sports club
• Kahama group of companies
• Carnivore restaurant
• The pavement club and restaurant
• Sarova Mara game lodge
October 2012 Level 3 award in food safety from CIEH (charted institute of environmental health Certificate attained with distinction
February 2012 Certificate in occupational health and safety
December 2011 Training was done on PASMA and use of scaffolding including high level work and the safety involved. A certificate was achieved.
Bachelor of Science Food Nutrition and Dietetics
2010 June SGS INTERNAL AUDITOR'S COURSE I did a course on internal auditors course based on ISO 9001:2008 quality management systems and successfully completed with SGS SSC
Diploma in food nutrition and dietetics with grade credit
AIR TRAVEL AND RELATED STUDIES CENTRE JAN/98 -MAR/99 • Diploma in hotel management and hotel law from institute of hotel management
• Certificate in hotel management and hotel law from air travel and related studies • Certificate from hospitality institute on hotel management including German as a foreign language COURSES DONE WITH SUPREME FOOD SERVICES • Fire safety * employee duties • Safe food handling and storage * quality policy • Personal hygiene * environmental and energy awareness • COSHH * ladder use • Personal protective equipments * house keeping • Manual handling * eye protection • Clothing * portable electrical appliances • Safe stacking * cleaning equipments • Use of lifting equipments * receiving goods • Substance abuse * quality management system • Site welfare * accident prevention • Waste management * accident procedures • General health and safety E Learning Modules done with skills soft and Expert learning development company include • The fundamentals of exceptional customer service • Leadership essentials: leading change • Performance reviews • Group problem solving and decision making • Time management: planning and prioritizing your time • Initiating and planning a project • First aid basic • Being an effective team member • Interpersonal communication: being approachable • Interpersonal communication: communicating assertively • Mastering negotiation RESUME • Presenting successfully • Administrative professionals: common administrative support tasks