fransisca rering, Waitress, Hostess

fransisca rering

Waitress, Hostess

Al-Shaya

البلد
قطر - الدوحة
التعليم
بكالوريوس, Hotel management
الخبرات
5 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 2 أشهر

Waitress, Hostess في Al-Shaya
  • قطر - الدوحة
  • مارس 2007 إلى أبريل 2012

Making sure that both a restaurant's employees and customers are pleased providing excellent customer service, greeting patrons once they are seated, presenting menus to customers, explaining menu items to customers, answering questions from patrons about food and beverages, taking food and drink orders, up-selling additional food and beverage products to patrons, entering each item ordered into restaurant register system, communicating customer orders to kitchen staff , sharing information with customers about the status of their orders, refilling customer drink orders throughout the meal ensuring that customer orders are assembled properly in the kitchen , delivering orders to customers, finding out if customers need additional items, Verifying that customers are satisfied with their orders, removing empty plates, used silverware, and soiled napkins from tables determining when customers have completed the meal delivering check to customers Accepting payment for the meal and attending scheduled team or shift meetings

الخلفية التعليمية

بكالوريوس, Hotel management
  • في North Sumatera University
  • مايو 2003

Graduated on 2003 by the North Sumatera University, was the scholarship from the highschool

بكالوريوس, hotel management....DIPLOMA III
  • في North Sumatra University
  • مايو 2003

North Sumatra University 2000 - 2003 Major: Diploma - III Hotel Department KEY RESULT AREAS Earned four-time honors as "Employee of the Quarter, " resulting in supervisor training. Flawless with people and a great and a great listens. Willing to learn and teach newly acquired skills; Hard & diligent worker and good appearance and Integrity ;

Specialties & Skills

Word Of Mouth Marketing
customer service
CUSTOMER SERVICE
ETIQUETTE
GREETING
MICROSOFT OFFICE
MS OFFICE
POWERPOINT
TELEPHONE

اللغات

الانجليزية
متمرّس