Operations Manager
Camusat Uganda Limited
Total years of experience :16 years, 11 Months
• Managing and leading Camusat Field O & M operations activities for Eaton towers Portfolios which includes over 800 Towers cell sites.
• Leading and overseeing a field team work force of over 100 Technicians, Support Engineers and Regional Managers.
• Ensuring Contractual performance power availability up-time KP I's and SLA's are achieved monthly by analyzing outages causes, carry out outages reconciliation and performing outages exclusions sign offs with Customer.
• Attending Customer weekly and monthly performance review meetings.
• Managing and advising customer on power installations projects for upgrade requirements on the Towers including Generators, Rectifiers, Battery banks and Hybrid systems.
• Developing power installations Scope of works and technical documentations.
• Managing power systems and set up on all Eaton towers cell sites for all collocating operators’ equipment which include Airtel, Africell, Vodafone, MTN & Smile.
• Supporting the field team with technical skills and knowledge of capacity building.
• Overseeing day-to-day field O & M activities/ processes which include routine generators servicing, fueling activities, spares Management and field resource mapping/deployment.
• Responsible for daily/weekly and monthly reporting to our customer.
• Managing Towerco infra services, operations management and service delivery assurance for all collocating telecommunication operators on Eaton sites.
• Leading O & M power contractor’s to ensure agreed contractual KPI’s of power availability to all sites are meeting.
• Regularly accessing contractors field resource planning and daily PM activities done.
• Supporting technical O & M power upgrading projects.
• Responsible for controlling and planning Opex/Capex infrastructure requirements, including battery banks, DC power plants, generators and fuel.
• Annual budgeting of capex spare requirements.
• Ensuring other O & M service delivery KPI’s are met, which includes ETA & MTTR.
• Preparing weekly& monthly performance review meeting/reports with O & M contractors.
• Accessing O & M contractor performance level and carrying out monthly PM/fuel reconciliations.
• Carrying out routine field visits, Power audits and Perform analysis to identify ways to improve operational processes, Field data consistency and optimize site energy management.
• Ensuring all power set-up on sites are running in good condition, which includes Diesel Engines Generators, AC-DC power plants, Battery banks assemblies, Air conditioning Units and Hybrid systems.
• Managing and tracking daily repeated outages, ensuring all external power alarms are working on all sites.
• Working with competence and experience in handling telecommunication passive Managed services for NSN- Airtel Uganda including power systems, hybrids and generators operation/ maintenance on the Network infrastructure.
• Managing and liaising with all sub-contracting groups/service providers for maintaining the network infrastructures both passive and active MS activities, as per SLA agreement and KPI’s.
• Managing & Reconciling Monthly passive sales sign off and Extra works installation activities between subcontractors and Airtel.
• Managing and supervising power projects/installations on the Network infrastructure.
• Managing the day to day operation of Network sites (Over 350 sites) including both Passive and Active maintenance loop plans.
• Coordinating and handling Network outages with in SLA time for Central region sites between different subcontracting groups/ service providers to achieve contractual platinum power availability of 99.95%.
• Monitoring and verifying agreed consumptions per generator types are met by using Infrastat and FMS fuel monitoring tools.
• Supporting the field team to troubleshoot problems occurring with power equipment’s both in switch rooms and cell sites.
• Responsible for accuracy of power audit database on Network infrastructure.
• Managing and conducting routine maintenance for all switch power equipments, switch room air conditioners, UPS, AVR and earthing systems.
• Monitoring power site loads and advice on necessary upgrades if required.
• Submission of weekly progress reports on network power availability KPI’s to the customer (Airtel).
• Coordinating New power projects including installations of hybrids, DC rectifier systems for power sharing loads and solar power systems for opex saving on the network.
• Carry out routine sites visits to ensure MS passive SOW compliance by the different subcontracting groups which includes both passive and Active managed services.
• Working within the engineering section of the company, tasked with responsibility of maintaining the reliability of all engineering equipment and facilities, utilities, power back-up systems including 3-phase stand-by generators, inverter systems, power control systems, laboratory Air conditioning systems, cold chain rooms, Nitrogen plants, incinerators and all laboratory equipment .
• Liaising with and supervising both local and external service providers, ensuring them to perform per service level agreements or contracts.
• Assessing the root causes of failures and carrying out pre-inspection checks to all equipments and machines and analysing the faults for better applications of preventive maintenance techniques.
• Preparing monthly reports for all maintenance activities carried out and support management.
• Keeping of maintenance records for all machines and equipments.
• Following all the standards and implementing of health, safety and environment guidelines when services are carried out to equipment