Operations Manager
HUB BUSINESS CENTER
Total years of experience :8 years, 1 Months
Analyze and improve organizational process and workflow of employee and implement changes.
Serve as primary point of contact when there are client issues and concerns.
Hire and train new employees.
Plan and study strategies in acquiring clients.
Plan and review actions in solving issues; enforcing policies and procedures.
Maintain safe and healthy work environment.
Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Conducting in-depth walking tours all around the offices for the new clients while explaining the benefits and services of HUB Business Center.
Scheduling meetings and preparing appropriate agendas for meetings.
Review and approve all operational invoices and ensure they are submitted for payment
Preparing HUB Business Center legal contract and reviewing submitted legal documents of new tenants.
Build and updating company manual and procedures.
Welcoming visitors by greeting them, in person or on the telephone;
answering and referring inquiries.
* Creating and modifying various documents using Microsoft.
* Performing general clerical duties.
* Designs ID’s, layout certificates and signage’s.
* Controlling company website.
* Directing visitors by maintaining employee and department directories;
giving instructions.
* Maintaining security by following procedures; monitoring logbook;
issuing visitor badges.
* Maintaining telecommunication system.
OTHER PROFESSIONAL EXPERIENCED:
Generous and Joyous Ventures Inc. (Philippines) Is a company of leading
food brands, behind of Cantonese Dimsum House, Superb Shanghai Siomai
• Generating reports and other documents and composing confidential effective correspondence and other written materials which include collation of sales information, writing of reports and preparation of presentation materials to present in the higher management.
• Preparing new agendas for increasing branch sales and planning unique ways of encouraging customers.
• Coordinating to the crew’s in maintaining sales appearance and introducing promotions.
• Making suggestions on ways to improve sales and boost revenue.
• Answering incoming calls, determine purpose of call and transfer call.
• Arrange and schedule appointments for both internal and external meetings, ensuring that all parties are aware of the details of the confirmed appointments.
• Making travel arrangements and helping the department to prepare the necessary for accurate claims submissions in a timely manner.
• Welcoming new employees to the organization by conducting orientation.
• Contributing to team effort by accomplishing related results as needed.
• Receiving and processing deliveries and submits employee data reports by assembling, preparing, and analyzing data.
• Maintaining employee information by entering and updating employment and status-change data. a/
• Maintaining daily, weekly and monthly report of account transactions.
Responsible for managing calendars, interaction with both internal and
external executives and assistants to coordinate executive meetings.
• Maintaining hard copies of forms, receipts, applications and other types of documents.
• Do transcription, scanning of documents and maintaining backups of data entered.
• Obtaining information, documenting and recording information, interacting
with computers, analyzing data, processing information, communicating with
supervisors and co-workers and organizing work assignments.
• Answering phone calls, sending emails and distributing mail.
• Writing scripts on-air of dj’s and anchors.
• Writing and creating commercial scripts for promotions of partner companies and
products.
Researching updated issues in the Philippines and also products which are
newlyinvented.
* Communicating with directors in setting up the talents and backgrounds.
* Assisting lunch orders, picking up and distributing lunch, running copies,
maintaining office craft service and maintaining office supplies.
Majik 88.7 Playin’ All the Hits Radio Station
• Researching updated issues in the Philippines and also products which are newly invented.
• Communicating with directors in setting up the talents and backgrounds.
• Assisting lunch orders, picking up and distributing lunch, running copies, maintaining office craft service and maintaining office supplies.