Telesales Representative
teleperformance
Total years of experience :16 years, 0 Months
Responsible for all customer inquiries
Provide excellent customer service
Follow up to customer inquiries
Troubleshoot software and system problems
Exercise retention efforts when appropriate
Work with confidential customer information
Resolve to solve customer issue
Enter data from customer
Field calls, emails and service requests
Thrives as a team player
Participates in additional training courses
Performs other related duties as required
In charge of showroom swarovski. Wholesale and retail strass company. Responsible of the cleanness and the presentation of the showroom at strassco zalka. Taking order on the phone from client and helping customer in the showroom to get what they needs and solving customer problems and follow up all duties.
• Watching gauges, dials, or other indicators to make sure a machine is working properly.
• Controlling operations of equipment or systems.
• Conducting tests and inspections of products, services, or process to evaluate quality or performance.
• Understanding written sentences and paragraphs in work related documents.
• Determining the kind of tools and equipment needed to do a job.
In charge of a stand at BHV citymall. selling luxury watches called toy watch, daily inventory, .marchandising .given reprots to manager,
i was in charge of the supermarket from 4:00 till 12h00 pm, ordering missing items, POS System.