IT Systems Administrator
Qatar Business Management Holding Group(QBMHG)
Total years of experience :12 years, 4 Months
Effectively planning and executing all IT related operations.
Management of Data Center.
SQL Server & Exchange Server Administration
Ensuring all IT systems, infrastructures, server, networks and securities are running to an efficient level.
Ensure that the company is equipped with the necessary IT applications and equipment to fully support day to day operations.
Provide secure, convenient and highly available systems support for end users(Direct and remotely)
Assisting new implementations and ensuring the changes are implemented as required.
Assist with installation and loading of hardware and software to PC’s and Servers; maintain logs of PC maintenance and user calls.
Planning and Executing Virtualization
Responsible for the administration of all computer networks within the company ensuring also that the network operates effectively and efficiently
Analyze, specify and plan the day to day changes required for the technical infrastructure.
Routine maintenance of the telecommunications systems within the division/ organization.
Acts as server administrator by tracking server activities, software upgrades, maintenance of hardware and system network functions
Troubleshooting System Software, Hardware & Connectivity issues
Monitoring the system prone to failure and surveillance of the system located in remote areas
Responsible for creating backup and recovery in the system
Responsible for CCTV monitoring and maintenance
Responsible for web design and maintenance and administrating Company Web Hosting Site
Recommending and implementing technological improvements and efficiencies.
Responsible for the company’s entire ERP System.
Worked as an IT Officer
Managed the IT infrastructure and ERP System for Anson India Pvt Ltd.
Conducted ERP implementation (Lead role) and Training for users.
Installing and configuring new Operating Systems and assembling computer hardware
Installing necessary software required for the end users.
Monitor all servers, network and clients also Regular backups of Servers
Installed and configured databases in MS Access and SQL and troubleshoot isues
Providing support to end users machine’s through remote desktop.
Worked as a Technical Support Engineer for Smile Technologies, Kattappana.
Responsible Implementation of Smile ERP Products.
Technical support and Training for customers(Direct and through remote desktop)
Installed and configured databases in MS Access and SQL.
Maintain network and troubleshoot issues when needed.
Assist developers with Visual Basic 6.0 and VB .Net.
Installing necessary software on client machines and providing support for those.
Worked as an IT Recruitment Consultant with Roland and Associates, Bangalore, also acted as a Technical Support Engineer
Conduct pre Recruitment process for clients.
Responsible to provide technical support PC’s, Printers, Scanners, Copiers and Fax machines.
BSc Computer Science- Mahatma Gandhi University, Kerala, India– 2010 with 75%