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TAWFIK ALFAKIH, Spare Parts Manager

TAWFIK ALFAKIH

Spare Parts Manager·National Trading And Services Company

Saudi Arabia

Bachelor's degree, Bachelor of Administrative Sciences

Work experience

Total years of experience: 19 years, 1 months

Spare Parts Manager

August 2023 - March 2024

National Trading And Services Company

Sanaa, Yemen

August 2023 - March 2024

- Led wholesale parts operations and inventory control across multiple brands.
- Managed urgent, stock, and VIP parts orders, ensuring compliance with customs and clearance processes.
- Analyzed sales and inventory trends monthly to improve turnover and profitability.
- Handled shortage/damage claims and coordinated closely with accounting on TT transfers.
- Ensured high-quality service delivery to both internal departments and external customers.
- Prepared KPI reports monthly and annually for top management.
Company industry:
Automotive Dealership & Distributor
Job role:
Purchasing and Procurement

PARTS SUPERVISOR & INVENTORY CONTROLLER

February 2012 - August 2023

GRAND MOTORS CO. GENERAL MOTORS (GM) DEALER for Chevrolet & GMC

Sanaa, Yemen

February 2012 - August 2023

- Supervise and Provide technical assistance to the employees.
- Inventory Controller
- Parts Order Operations .
- Supervise the stock checking procedure .
- Ensures the high level of quality service is provided to internal and outside dealership customers.
- Monthly and annually reports to the management .
- Analyse sales, expenses and inventory on monthly basis to achieve goals of profit based on the monthly KPI report .
Company industry:
Automotive Dealership & Distributor
Job role:
Administration

PARTS BRANCHES CONTROLLER

June 2009 - February 2012

NATCO AUTOMOTIVE COMPANY ( DEALER OF PORSCHE, FORD AND HYUNDAI)

Sanaa, Yemen

June 2009 - February 2012

- Follow up the branches orders
-Arrange the delivery asap for the parts available and order the PNA parts
urgent for the VIP orders
- Issue all the branches orders as soon as the shipment received in the system
- Monitor the branches stock orders to have the right stock as per the AMD
- Provide technical assistance when requested
- Monitor lost sales for inventory control.
- Relieve duty of the inventory controller during his vacations
Company industry:
Automotive Dealership & Distributor
Job role:
Administration

PARTS STOREKEEPER

January 2007 - July 2009

NATCO AUTOMOTIVE COMPANY ( DEALER OF PORSCHE, FORD AND HYUNDAI)

Al Mukalla, Yemen

January 2007 - July 2009

- Receive the new shipments to the store as per the invoices received from the suppliers and make sure they are not damaged .
- Receive the shipments to the system ( GRN)
- Share the stock checking count
- Deliver the parts to the internal and outside customer
- Do the parts location
- Keep the stock tidy and clean
Company industry:
Automotive Dealership & Distributor
Job role:
Purchasing and Procurement

PARTS COUNTER SALESMAN

March 2005 - December 2006

NATCO AUTOMOTIVE COMPANY ( DEALER OF PORSCHE, FORD AND HYUNDAI)

Sanaa, Yemen

March 2005 - December 2006

-Assist customers solve parts problems, identify correct parts numbers, complete
order forms and recommend and sell related items as a service and as requested
by customers.
- Provide quotations and estimates requested.
- Follow through on ordered parts to ensure that parts arrive, that parts are correct
and that customers are notified of arrival.
-Work with other Department personnel in order to assist them with parts
information as required.
- Research the availability of PNA from the local markets .
- Monitor lost sales for inventory control.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

THE NATIONAL UNIVERSITY

September 2009

September 2009

Bachelor's degree, Bachelor of Administrative Sciences

Yemen

GPA (percentage): 62.13%

GPA (percentage): 62.13%

British Institute

December 2008

December 2008

Diploma, English Language

Yemen

GPA (percentage): 88%

GPA (percentage): 88%

View attachment

Skills

Management
Expert
Management
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Supervising
Expert
Supervising
Expert
Spare Parts
Expert
Spare Parts
Expert
Inventory Control
Expert
Inventory Control
Expert
Stores
Expert
Stores
Expert
Stock
Expert
Stock
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Inventory Control
Expert
Inventory Control
Expert
Inventory Management
Expert
Inventory Management
Expert
Customer Service
Expert
Customer Service
Expert
WMS Warehouse Management System
Intermediate
WMS Warehouse Management System
Intermediate
Sales
Intermediate
Sales
Intermediate
Store Management
Expert
Store Management
Expert
Logistics
Intermediate
Logistics
Intermediate
Purchasing
Expert
Purchasing
Expert
Data Entry
Expert
Data Entry
Expert
SAP
Intermediate
SAP
Intermediate
Production
Expert
Production
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Management
Expert
Management
Expert
Procurement
Expert
Procurement
Expert
Accounting
Expert
Accounting
Expert
Materials
Expert
Materials
Expert
Administration
Expert
Administration
Expert
Spare Parts
Expert
Spare Parts
Expert
Material Handling
Expert
Material Handling
Expert
Supervising
Expert
Supervising
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Bronze level certification for Parts and Accessories Manager .GM Academic Training Center in Dubai,
Jan 2014
Training
Wholesale Business Development,Cober Education Program
MOBIS ( HYUNDAI PARTS )
Jan 2006
6 Training courses for Parts and Accessories Manager
GM Academic Training Center in Dubai, UAE
Jan 2012
Intensive Parts Operation course
MOBIS Training Center in Dubai
Jan 2011