Syed Farrukh Shaheer

Business Application Support Lead, leading a team that includes IT technical support and SAP support personal.

* Established the company's IT Helpdesk portal and user support desk along with IT Asset management.

* Worked in PMO as single contact point between the business users and consultants/vendors for Masdar company's SAP implementation.

* Participated in business blue print preparation and UAT activities and user support for FICO, HRM, MM and Point of Sales.

* Performed master data preparation and maintenance operations for HR, MM, AP, AR modules and data upload using LSMW tool.

* Designed Mobile Application on Android for MIS Reporting to senior managers.

* Designed Applications for Integration between legacy systems and ERP.

* Working as Lead for eCommerce implementation.

* Worked with CIO for IT Cost Control, Budget Planning and Participated in System Audits.

* Coordinated with vendors and team for IT Services Disaster Management Planning.

Job Summary: Joined the company as System Analyst. Entrusted with the responsibility of analyzing the business user's requirement and designing system solutions for them. Instrumental in implementing the sage business application and developed in-house HRMS, Payroll, Time and Attendance System, Site inventory and Project costing (Activity Based Costing) System. Designed and Implemented UAE/KSA corporate intranet system. Was promoted to IT Application Supervisor in appreciation. Worked as Team leader/supervisor in live implementation of ERP system, Helpdesk system and lead the team of programmers/dba in providing the application development and support. Lead the team to design and develop barcoding solution for assets and documents inventory and movement control system on mobile devices. Design and Build the in-house customized Management Reporting System and Modules based on data mined from proprietary ERP system without any technical inputs from the vendor. Supervised the user's application support and development activities.

Industry: Manufacturing/Auto Ancillaries/IT
Description: Joined the company as Consultant, worked on migration of SQL database 2000 to 2005 queries, stored procedures, reports and COM objects. Worked on in-house development of web based ERP system (eBiz), designed production planning, material requirement planning, vendor quality, vendor development, and quality control and EDI system. Worked on on-site locations in south India and UAE for providing application design support and ERP implementation. Was member of core technical team for Oracle Apps ERP system implementation and was responsible for writing concurrent programs, xml publisher reports, custom forms and reports and building interface between existing ERP application and Oracle Apps. Received appreciation, promotions and Star Performer awards.