Assistant Manager Band II Customer Services
Habib Bank Ltd
مجموع سنوات الخبرة :15 years, 11 أشهر
Opening of New Accounts, providing Services regarding maintenance of accounts (changing of contact details, numbers) Providing General Banking Services to all customers, providing Support to Sales Team for achievement of targets, running of Branch in Absence of Operations Manager, Clearing of Cheques, Updation of Signatures, Issuing of Cheque Books and Visa Debit Cards
Building Relationship with new as well as previous customers.
Cross selling of Bank's other products (Credit cards, Flexy loans, Autos, Bank assurance etc.
Other Banking activities like (Account opening, Routine balance inquiries, issuing statements, providing cheque books etc).
Deposit Mobilization.
Assist Manager in daily affairs.
Processing and opening of new accounts.
Issuing Bank statements.
Dealing with customers and routine inquiries.
Deposit Mobilization.
Record Maintenance.
Providing Internet Banking related support to customers.
Dealing with Treasury and Trade finance department for
execution of Transactions.
Correspondence with compliance department for day to day routine queries.
Backup of Branch Manager as a Key Custodian in the absence of Operations Manager (form 17-04-2013 to 09-07-2013)
Vault key and ATM combination Custodian.
Checking of daily vouchers ITJ
ATM and Cheque book custodian.
Compliance with procedures given by SBP.
Daily and month end closing and reporting.
Checking of and closing of Cash.
ATM Balancing.
Worked on home remittance software (Western Union,
Express Money, Dex, Ria, )
Processed Account Opening Forms.
Assist Manager in daily affairs.
Deal with customers and routine inquiries.
Processed ATM and Cheque book applications.
Issuing Statements.
Signature Cards Scanning.
Deposit Mobilization.
Verification of online Cheques.
Providing Internet Banking and mobile banking related
support to customers.
Fetched Export Business.
Compliance with procedures given by SBP.
Daily and month end closing and reporting.