FURQAN ZUBERI, Assistant Manager Band II Customer Services

FURQAN ZUBERI

Assistant Manager Band II Customer Services

Habib Bank Ltd

Lieu
Pakistan - Karachi
Éducation
Master, FINANCE AND HR
Expérience
16 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 0 Mois

Assistant Manager Band II Customer Services à Habib Bank Ltd
  • Pakistan - Karachi
  • Je travaille ici depuis juillet 2016

Opening of New Accounts, providing Services regarding maintenance of accounts (changing of contact details, numbers) Providing General Banking Services to all customers, providing Support to Sales Team for achievement of targets, running of Branch in Absence of Operations Manager, Clearing of Cheques, Updation of Signatures, Issuing of Cheque Books and Visa Debit Cards

Relationship Manager (Assistant Manager Band II) à Habib Bank Ltd
  • Pakistan - Karachi
  • novembre 2014 à juin 2016

Building Relationship with new as well as previous customers.

Cross selling of Bank's other products (Credit cards, Flexy loans, Autos, Bank assurance etc.

Other Banking activities like (Account opening, Routine balance inquiries, issuing statements, providing cheque books etc).

Deposit Mobilization.

RELATIONSHIP MANAGER à JS BANK LTD
  • Pakistan - Karachi
  • février 2012 à novembre 2014

 Assist Manager in daily affairs.
 Processing and opening of new accounts.
 Issuing Bank statements.
 Dealing with customers and routine inquiries.
 Deposit Mobilization.
 Record Maintenance.
 Providing Internet Banking related support to customers.
 Dealing with Treasury and Trade finance department for
execution of Transactions.
 Correspondence with compliance department for day to day routine queries.


Backup of Branch Manager as a Key Custodian in the absence of Operations Manager (form 17-04-2013 to 09-07-2013)

 Vault key and ATM combination Custodian.
 Checking of daily vouchers ITJ
 ATM and Cheque book custodian.
 Compliance with procedures given by SBP.
 Daily and month end closing and reporting.
 Checking of and closing of Cash.
 ATM Balancing.
 Worked on home remittance software (Western Union,
Express Money, Dex, Ria, )

CUSTOMER SERVICES OFFICER à MCB BANK LTD
  • Pakistan - Karachi
  • juin 2008 à janvier 2012

 Processed Account Opening Forms.
 Assist Manager in daily affairs.
 Deal with customers and routine inquiries.
 Processed ATM and Cheque book applications.
 Issuing Statements.
 Signature Cards Scanning.
 Deposit Mobilization.
 Verification of online Cheques.
 Providing Internet Banking and mobile banking related
support to customers.
 Fetched Export Business.
 Compliance with procedures given by SBP.
 Daily and month end closing and reporting.

Éducation

Master, FINANCE AND HR
  • à PAKISTAN AIR FORCE KARACHI INSTITUTE OF ECONOMICS AND TECHNOLOY
  • janvier 2008

Tests de Bayt.com

Negotiations Skills Test
Score 62%

Specialties & Skills

Customer Service
Management
Problem Solving
Administration
Accounting
MS OFFICE

Langues

Anglais
Expert
Urdu
Expert
Punjabi
Moyen

Loisirs

  • INTERNET SURFING, READING BOOKS ON DIFFERENT TOPICS, INFORMATION ABOUT ISLAM