sales
SM
Total des années d'expérience :1 years, 5 Mois
•Sell specific products and services to consumers.
•Demonstrate products and show consumers how to maximize their features.
•Explain different customizable features.
•Discuss warranties and replacement parts.
•Process orders in person and over the phone.
•Stock shelves.
•Bag and package purchases.
•Remove security devices, fold clothes, and place neatly in bag.
•Check inventory to ensure product is in stock.
•Understand the impact of attitude in handling calls professionally
•Effectively deal with job stress, angry callers, and upset customers
•Use the most appropriate way to communicate with different behavior types on the telephone.
•Apply the elements of building positive rapport with different types of customers over the phone.
•Apply the proper telephone etiquette to satisfy various customer situations.
•Apply appropriate actions to effectively control a telephone call.
•Identify voice skills and how to enhance a good telephone presentation.
•Meets commitments to customers
•Display Time flexibility towards shifts as per work floor requirements.
Im undergraduate in civil engineering 3rd year.