Gajendra Pratap Singh, Business Analyst

Gajendra Pratap Singh

Business Analyst

MH Enterprises

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, Operations and Project Management
Expérience
9 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 6 Mois

Business Analyst à MH Enterprises
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2022

Project Management, Brand Management, MIS Operations, Budget Management, Team Management

Customer Service Manager à Flipkart
  • Inde - Greater Noida
  • janvier 2021 à mai 2023

I am a Talented professional, considered knowledgeable leader and
dedicated problem solver. Brings 18+ years of achievement driven
experience in the customer Service Industry.

I posses hands-on skills in-
 Project Management
 Budget Management
 Multilevel Collaborations
 Stakeholder Management
 Analytical problem Solving
 Risk Assessment & Management
 Vendor Management
 Customer Service Operations
 MIS Operations

Project Manager à CTDI
  • Inde
  • janvier 2014 à janvier 2020

Designed, Developed and Managed end-to-end Field Service Operations
•Developed and maintained logistics workflows, procedures and reports.
•Facilitated workshops and conducted one-on-one training to educate team members.
•Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
•Built teams to address project goals and objectives for multiple projects.
•Participated in pilot tests and revised programs based on feedback and results.
•Established milestones and objectives based on input from functional areas and stakeholders.

Éducation

Master, Operations and Project Management
  • à Madurai Kamaraj University
  • mars 2020

Specialties & Skills

Customer Service Management
Key Account Management
Inventory Management
Vendor Management
Business Operations Management
supply chain management
operations management
OPERATIONS
LEADERSHIP
MILESTONES (PROJECT MANAGEMENT)
WORKFLOWS
COMMUNICATIONS
DISSEMINATION
PROJECT MANAGEMENT
GOVERNANCE
FLIPKART
PROJECT GOVERNANCE
operation
negotiation
sales coordination
key account management
microsoft powerpoint
problem solving

Profils Sociaux

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Langues

Anglais
Expert

Loisirs

  • Travelling