Galal Omar

The responsibilities of CIOs vary according to the organization, industry and region in which they work. The chief information officer at one organization could have an entirely different set of responsibilities from the CIO down the street.
CIOs in most organizations are responsible for the IT and computer systems that support enterprise goals. It is the CIO's job to innovate, collaborate, balance the IT budget and motivate IT staff.
The CIO's responsibilities include the following:
• managing IT staff and developing department goals;
• developing and overseeing the IT budget;
• planning, deploying and maintaining IT systems and operations;
• managing the organization's software development needs
• developing IT policies, procedures and best practices
• staying updated on IT trends and emerging technologies;
• developing and enforcing IT best practices across the organization;
• ensuring IT strategies and processes support company-wide goals;
• overseeing relationships with vendors, contractors and service providers;

IT managers are responsible for coordinating, planning, and leading computer-related activities in an organization. They help determine the IT needs of an organization and are responsible for implementing computer systems to fulfill the organization's information systems requirements. The scope of an IT manager's responsibilities varies. In some cases, the focus is solely on computer networks. In other cases, the focus can be on managing telecommunications systems and other electronic support systems related to the company operations.

IT project management is part project management, part technology operations and part general management. IT project managers plan, organize, and integrate cross-functional information technology projects that are significant in scope and impact.
They coordinate the work of other IT professionals and administrative staff to produce a new piece or system of software and Network. The core elements of the job are about organizing people and time resources and seeing the project through from inception to completion. Project managers have ultimate responsibility for meeting the business’s or client’s needs

Work activities
Developing project plans, goals, and budgets; identifying resources needed Developing schedules and methods for measuring results
Guiding and performing strategic analysis for the project
Organizing and managing all phases of the project to ensure on-time completion
Assembling and coordinating project team members; assigning individual
Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products
Planning and overseeing the preparation and dissemination of project communications and study and implement government tenders

Projects
* A project to establish a security and control system for (sports general Authority ) Government
* Project of maintaining control systems (galaxy) and smart Gate systems (General Authority For Surveying) Government
* Meeting rooms Maintenance project (The Municipality of Medina) Government
* Project cctv systems (Education Directorate at Chakra) Government
* Development and improment (Next ERP System)

Summary of Experience:
Company: Top Taste Group
Duration: July 2016 Even now tt
Designation: IT project Manager & IT Manager
IT project management is part project management, part technology operations and part general management. IT project managers plan, organize, and integrate cross-functional information technology projects that are significant in scope and impact.
They coordinate the work of other IT professionals and administrative staff to produce a new piece or system of software and Network. The core elements of the job are about organizing people and time resources, and seeing the project through from inception to completion. Project managers have ultimate responsibility for meeting the business’s or client’s needs
Work activities

Developing project plans, goals, and budgets; identifying resources needed
Developing schedules and methods for measuring results
Guiding and performing strategic analysis for the project
Organizing and managing all phases of the project to ensure on-time completion
Assembling and coordinating project team members; assigning individual responsibilities
Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products
Planning and overseeing the preparation and dissemination of project communications
Projects
* Design and construction Data Center and Infrastructure
* plan and management All Server
* Application ERP System ( Almotakamel ) Oracle Database
* Application point of sales system (foodics) cloud
*plan and management security by used f (Fortinet) & (Kaspersky security center)
*Plan & Management MPLS and Internet Connection
*CCTV Systems
*plan and management police foe user and computers
*Symantec backup exec 2016

Effective strategic IT planning and oversight of IT performance. Also:
-Oversee the development and maintenance of the IT strategic plan;

--Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance;

-Coordinate priorities between the IT department and user departments; and

-Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels.

- Mangment ERP Systeam For All Group ( Ascon ERP )
- Work of the net work inferstucture and mack VPN for all locations
- Planning of the IT Budget
- Access to the highest standards of accouracy and safety in the sevice provied
- Commitment to deliver the correct information for all sections to build the right decision

DHCP
1. Implementing and coordinating Company IT strategies and multiple simultaneous projects
2. Providing ongoing management of all IT issues including planning, budgeting, deployment and supplier relations.
3. Hands-on management to equip the business with the required Information Technology solutions and support to run the business at its full capacity.
4. Information Security Compliance, Risk Assessments Identity and Access Management.
5. Providing overall management direction for the IT infrastructure of the business including IT planning, staffing and budgeting.
6. Ensuring that staff and management are kept informed of the Department’s status, including project assignment and deliverables, through regular distribution of status reports and updated project plans as well as monitoring actual performance against forecasts, escalate variances, and update project plans/budgets as necessary.
7. Providing overall direction and management overview for the implementation of projects, and take responsibility for the ongoing support and maintenance after their implementation.
8. Manage and coordinate all internal software development efforts, such as updates to the Company Internet Site and development of internal tracking systems.
9. Managing the IT helpdesk functions, assuring that a cost effective and efficient level of service is being provided to the internal staff utilizing the IT infrastructure. Implement a tracking system to document and report on assistance being provided.
10. Assisting with the coordination, management, and writing of the technology pieces for proposals and responses as assigned.
11. Providing assistance in determining customer requirements and the effective application of technology for projects and proposals.
12. Liaising with suppliers to ensure positive and effective relationships and the provision of required IT solutions.
13. Providing inventory management for all IT components.
14. Maintaining the Company IT Department Quality Assurance Operations Manual to meet QA Guidelines
15. Involvement and participation in Company meetings and functions as required.

• Design, install and configure internal and customer facing servers, network devices and firewalls.
• Proactively manage and maintain server, network and firewall systems
• Administer and support core Microsoft, Cisco, and VMware technologies
• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
• Define and document best practices and support procedures
• Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
• Maintain inventory and asset configuration documentation
• Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies
• Carry out special tasks at Management's direction
• Interact with customers and staff at the technical level, as required.
•Management ERP System Iscala-Epicor
•Plan communication for VPN and wireless network and hand pansh system
• Other duties as assigned.

•Designs and implements complex local and wide area network systems, supporting enterprise-wide applications or large scale computing applications involving hundreds of users.
• Manages a large site and network.
• Establishes or recommends policies and procedures for system use and services.
• Installs, configures, and maintains multiple servers and workstations, ensuring proper integration with other university computer systems.
• Manages multiple linked databases to include security, data safety and integrity, disaster recovery, and development of bulk data import/export procedures.
• Performs software installations and upgrades to operating systems and layered software applications.
• Monitors and tunes systems to achieve optimum performance levels
. • Plans and implements system security procedures, to include firewalls, host and client access, file permissions, and user accounts.
• Monitors and tunes systems to achieve optimum performance levels.
• Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases.
• Maintains currency of knowledge with respect to state-of-the-art technology, equipment, and/or systems.
• May lead or guide the work of other staff and/or students engaged in similar functions.
•management ERP system B2B and tack backup and training employers
• Performs othertechnology

• Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support).
• Supports server, network and desktop hardware, software and applications.
• Performs technology needs analysis.
• Rolls out hardware and software to ensure optimal deployment of resources.
• Plans, implements, and supports the network and computing infrastructure plan.
• Infrastructure installation required for ERP System and CCTV System

• Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support).
• Supports server, network and desktop hardware, software and applications.
• Performs technology needs analysis.
• Rolls out hardware and software to ensure optimal deployment of resources.
• Plans, implements, and supports the network and computing infrastructure plan.
• Manages small to medium sized projects according to agreed upon budgets and schedules.
• Assists with technology planning through ongoing research.