Website Coordinator
Oxford Business Group
Total des années d'expérience :8 years, 8 Mois
Digital content:
• Carry out ad-hoc/daily reviews of the OBG company website in order to identify issues/areas for improvement
• Management of client advertising on OBG digital platforms, including the website and iPad app
• Creating branded registration pages for OBG teams in the field
• Coordinate the upload of all OBG report content on the website
• Coordinate the upload of all content to the OBG blog
• Coordinate the upload of all other content to the website as appropriate
• Carry out quarterly audits of the OBG website
Website and customer engagement initiatives:
• Research and execute new initiatives for increasing traffic to the OBG website and converting to registrations and sales
• Research and execute new initiatives for improving engagement with existing OBG digital customers
Customer support:
• Oversee online report sales and liaise with shipping for deliveries
• Manage staff, user and customer enquiries via the customer sales email address
• Overseeing the creation of new online subscriptions from various sources, including individuals met at events and clients met in the field
• Coordinating with teams and clients to ensure that all digital aspects of contracts are fulfilled
• Coordinating with and managing the relationship with the data entry company
Training:
• Website/digital advertising training for field teams
• iPad app training for field teams
Reporting:
• Production of various monthly reports relating to the website, including the fulfilment of digital aspects of client contracts and online sales
Management:
• Line Management of the Website intern