Gaurav Basu, Digital Account Manager

Gaurav Basu

Digital Account Manager

SutraMagnus Advertising

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Mass Communication and Media
Experience
14 years, 8 Months

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Work Experience

Total years of experience :14 years, 8 Months

Digital Account Manager at SutraMagnus Advertising
  • United Arab Emirates - Dubai
  • My current job since January 2016

1. Planned and managed budgets in excess of US $ 250, 000
2. Developed 3-4 digital media strategies and campaigns each quarter
3. Collaborated with advertising and promotion managers to promote products and
services
4. Developed and implemented policies, procedures and process improvement initiatives to

Digital Account Executive at VoiCearn Fz LLC
  • United Arab Emirates - Dubai
  • April 2014 to January 2016

1. Devising strategies to drive online traffic to the company website
2. Tracking conversion rates and making improvements to the website.
3. Developing and managing digital marketing campaigns
4. Utilizing a range of techniques including paid search, SEO and PPC
5. Overseeing the social media strategy for the company
6. Managing online brand and product campaigns to raise brand awareness.
7. Managing the redesign of the company website. 8. Improving the usability, design, content and conversion of the company website.
9. Responsibility for planning and budgetary control of all digital marketing.
10. Evaluating customer research, market conditions and competitor data
11. Review new technologies and keep the company at the forefront of developments in digital marketing

Client Servicing Executive at Pineapple Consulting Pvt. Ltd
  • India - Mumbai
  • October 2012 to March 2014

2014
improve retention rates and increase customer satisfaction
5. Effectively managed departmental expenses to stay within allocated budget
6. Generated and distributed daily reports and order acknowledgments to appropriate
personnel.
7. Planned and executed Pan GCC Media campaigns
8. Prepared detailed marketing forecasts on a daily, weekly and quarterly basis
9.Worked effectively in a heavily cross-functional, fast paced environment.
10. Established and managed a highly successful e-commerce campaigns, selling online to
end consumers (B2C) and corporations (B2B)
11. Boosted revenue by negotiating Paid Search (SEM) advertising campaigns with Yahoo,
Google, and MSN PPC
12. Delivered lead generation campaigns consistent with low junk rate and high
conversion rate
13. Managed multi-channel budgets and ensured effective tracking to measure and
provide regular reporting and insights on campaign performance acquisition and
engagement.
14. Defined social media key performance indicators and implemented enterprise-level
measurement, analytics, and reporting methods for continuous improvements
Digital

Client Servicing Executive at Triton communications
  • India - Mumbai
  • May 2010 to October 2012

1. Identifying and approaching prospect clients, capable of heavy spending related brand
building measures
2. Analysis of product related & service issues of clients related to creative’s and planning
3. Meeting new and existing clients on regular basis and keeping proper follow up to
ensure timely submission of advertising co laterals.
4. Creative and strategic presentations while pitching for new clients, keeping in mind the
flavor of each brand and topping up proper spices to bring them into limelight
5. Planning & coordinating a team of business sources and servicing personals
6. Conducting sales promotion campaign, and various

Sales Executive at Country Vacations Pvt. Ltd.
  • India - Mumbai
  • April 2008 to November 2008

1. Interacting with prospective clients and converting them to our members
2. Selling membership of various packages for a family holiday experience for a respected
period of time
3. Coordinating all After Sales issues for smooth functioning of service operations
4. Rigorous follow up with customers related payment issues

Education

Bachelor's degree, Mass Communication and Media
  • at Mumbai University
  • March 2010

Mass Media specialization in Advertising and Mass Communication

High school or equivalent, Commerce and Finance
  • at Mumbai University
  • March 2007

Completed 10+2 with 71.5% grade in Commerce Studies from Maharashtra State Board in 2007

High school or equivalent, SSC
  • at Maharashtra state board of secondary
  • March 2005

High School

Specialties & Skills

Leadership
Business Logic
Proactivity
Relationship Development
Strategising
ACCOUNT MANAGEMENT
ADVERTISING
BUDGETING
CUSTOMER RELATIONS
POLICY ANALYSIS
PRESENTATION SKILLS
PROCESS ENGINEERING
PROMOTIONAL MATERIALS
STRATEGIC

Languages

English
Expert
Hindi
Expert