gaurav kapur, FLIGHT ATTENDANT

gaurav kapur

FLIGHT ATTENDANT

LUFTHANSA

Location
India - Delhi
Education
High school or equivalent, bsc fashion design
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

FLIGHT ATTENDANT at LUFTHANSA
  • India - Delhi
  • October 2011 to May 2014

LUFTHANSA
FROM OCT '2011-PRESENT: FLIGHT ATTENDANT

LEAD Flight Attendant at JET AIRWAYS
  • United Arab Emirates
  • January 2006 to September 2011

JET AIRWAYS
2006-SEP '2011: LEAD Flight Attendant (FIRST CLASS/BUSINESS CLASS)
• 1. Possess excellent knowledge for first class cabin with international corporate airlines.
• 2. Ensured passenger comfort and safety at all times and • Demonstrated safety features of aircraft prior to take-off.
• 3. Perform safety checks and security sweeps on-board.
• 4. Provide in-flight shopping service.
• 5 Assisted cabin crew with the service of in-flight meals and beverages.
• 6. Provided assistance to parents with small children to ensure maximum comfort at all times.
• 7. Trained in first aid techniques with ability to provide it where necessary.
• 8. Liaised with the cabin crew and the pilots ensuring disruption to passengers is kept to a minimum specifically in relation to incidents of air rage.
• 9. Managerial techniques for lengthy flight operations. Ability to work and co-ordinate with other crew members ensuring best flight experience for guest at all times.Have operated flights with JETAIRWAYS for a year at supervisory level.
• 10. Basic knowledge of different class of wines, spirits, beverages and cheese. Food service is an important part of this job, have knowledge of all of the equipment in the galley of all types of aircraft and can cater to the tastes of every passenger in my care.
• 11. Flight setup, passenger handling and safety briefs, crisis care management, CPR, standard operating procedures, on board service protocol, etiquette, catering, regulations and accident review, aircraft specific emergency equipment, and unusual emergency situations and security.
• 12. Trained on B 747-400, A 340-600, B 777, B 737-800/900, A 330-300/200, B 737-400 SERIES.

Trainee Flight Attendant at JET AIRWAYS
  • United Arab Emirates
  • March 2006 to July 2006

JET AIRWAYS
31 MARCH '06-31 JULY '06
Trainee Flight Attendant
1. Assisted the cabin crew in the implementation of safety procedures and the verification of safety measures.
2. Completed safety inspections prior to take off and landing.
3. Provided an exemplary service to all passengers.
4. Resolved problems or disputes to ensure passenger satisfaction.
5. provided an in-flight service for meals, beverages and duty free to all passengers.
6. Trained in first aid techniques.
7. Assisted the ground staff on the reservations and check-in desks

Education

High school or equivalent, bsc fashion design
  • at nifd
  • February 2005
Bachelor's degree, Fashion Designing
  • at CANDLEWICK PUBLIC SCHOOL
  • January 2005

Specialties & Skills

First Aid
Hospitality
Aviation Industry
Customer Service
ETIQUETTE
FOOD SERVICE
INSPECTIONS
LOCKOUT/TAGOUT
MANAGERIAL
OPERATIONS
SAFETY PROCEDURES
SECURITY
TAKE-OFF

Languages

Hindi
Expert
English
Expert
German
Intermediate

Training and Certifications

CABIN CREW TRAINING (Training)
Training Institute:
LUFTHANSA GERMAN TRAINING INSTITUTE
Date Attended:
October 2011

Hobbies

  • GOING TO THE GYMNASIUM,PLAYING FOOT BALL