Gaurika Mathur

• Processed customer orders with 100%
accuracy while coordinating between sales,
production, and logistics.
• Managed sales documents including
quotations, purchase orders, and invoices.
• Monitored inventory and collaborated with
production for availability.
• Tracked shipments to ensure on-time
deliveries.
• Maintained customer records in CRM/ERP
systems and generated sales forecasts.
• Handled client queries, ensuring customer
satisfaction and retention.

• Supported sales with lead tracking, proposals,
quotations, and follow-ups.
• Prepared and processed sales orders with
complete documentation.
• Managed CRM pipelines and scheduled client
meetings/demos.
• Coordinated IT project timelines, resources,
and client communication.
• Prepared reports and dashboards to support
sales strategy.

• Drove sales by presenting tailored
product/service recommendations.
• Handled customer concerns and processed
transactions accurately.
• Promoted loyalty programs and cross-sell
opportunities.

• Acted as primary contact for student
admissions and onboarding.
• Built and maintained long-term relationships to
drive retention.
• Managed CRM data for student tracking and
follow-ups.
• Represented the institution at open houses,
fairs, and outreach events.