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تم إلغاء حظر المستخدم بنجاح
Gautam Thami, Restaurant Manager

Gautam Thami

Restaurant Manager·Chopsters Restaurant,

الكويت

الثانوية العامة أو ما يعادلها, Computer applications

الخبرة العملية

مجموع سنوات الخبرة: 18 سنوات, 8 أشهر

Restaurant Manager

يناير 2024 - حتى الآن

Chopsters Restaurant,

حولي، الكويت

يناير 2024 - حتى الآن

Recruiting, Interviewing and training staff to follow
restaurant procedures.
Organizing schedules, keeping track of employees
payroll data.
Controlling operational costs and identifying ways to
cut waste and expenses.
Dealing with suppliers and staying within budget
limitations.
Keeping customers happy, getting their feedback on
the experience and handling complaints.
Set policies and processes, maintain budgets and
optimize expenses.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Restaurant Manager

نوفمبر 2018 - ديسمبر 2023

Lunchroom

الكويت، الكويت

نوفمبر 2018 - ديسمبر 2023

1. Excellent interpersonal skills in diplomatically way to handle staff and customers.
2. Good oral written communication skills for managing business admin and personnel matters.
3. Team working skills and organizational skills to run a streamline operation.
4. Ability to work independently and confident to make my own decision
5. Taking responsibility for the business performance of the restaurant.
6. Analyzing and plan for restaurant sales level and profitability.
7. Prepare reports at the end of the shift/week including staff control, food control and sales.
8. Set budget or agree them with senior management.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Restaurant Manager

نوفمبر 2018 - ديسمبر 2023

Lunchroom Restaurant

حولي، الكويت

نوفمبر 2018 - ديسمبر 2023

Excellent interpersonal skills in diplomatically way to
handle staff and customers.
Good oral written communication skills for managing
business admin and personnel matters.
Team working skills and organizational skills to run a
streamline operation.
Ability to work independently and confident to make
my own decision.
Taking responsibility for the business performance of
the restaurant.
Analyzing and plan for restaurant sales level and
profitability.
Prepare reports at the end of the shift/week including
staff control, food control and sales.
Set budget or agree them with senior management.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Assistant Restaurant Manager

أغسطس 2015 - أكتوبر 2018

M.H Alshaya Co.

الفراوانية، الكويت

أغسطس 2015 - أكتوبر 2018

Independently handling opening and closing shift, walk
through the store before start the business for
customers and staff safety.
Checking of each & every product before serve to
customers, (Uncompromising Quality) Giving at least a
goal to each team to drive the sales.
Guarantees customers satisfaction by providing
excellent service in the area of responsibility.
• Greet and attends to the customers. Maximum time
focus in front line to boost the teams.
Weekly and monthly inventory, daily reports, weekly
business summary reports.
Participate with operation teams to originates, plans,
develops and implement short- and long-term goals.
Handling the store during the absence or vacation of
the store manager.
Everyday working on financial internal audit & food
and safety.
Maintain proper sanitation, hygiene standards in
kitchen and maintain.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Assistant Restaurant Manager

أبريل 2013 - سبتمبر 2016

MH Alshaya

حولي، الكويت

أبريل 2013 - سبتمبر 2016

1.​Independently handling opening and closing shift, walk through the store before start the business for customers and staff safety.

2.​Checking of each & every product before serve to customers, (Uncompromising Quality).
3.​Giving at least a goal to each team to drive the sales,
4. Guarantees customers satisfaction by providing excellent service in the area of responsibility
5.​Greet and attends to the customers. Maximum time focus in front line to boost the teams
6. Monitors integrity of restaurant operation and provision of services.
7.​Responsible for order and receiving of products to make sure no excess ordering and shortages of order during peak hours. (Cost control)
8.​Weekly and monthly inventory, daily reports, weekly business summary reports.
9.​Participates with operation management teams to originate, plan, develop and implement long and short terms goals

10.​Handling the store during the absence or vacation of store manager.
11.​Everyday working on financial internal audit food and safety.
12.​Maintain proper sanitation, hygiene standards in kitchen and maintain.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Restaurant Supervisor

ديسمبر 2010 - أغسطس 2015

MH Alshaya Co.

حولي، الكويت

ديسمبر 2010 - أغسطس 2015

To assist in managing a specified restaurant to the
standards agreed by brand and company.
Welcome to guests in a warm and friendly manner to
establish and maintain good relation.
Conducts tables visit in a absence of the manager,
Assist to Restaurant Manager for events.
Monitoring and ensured high level of cleanliness and
maintenance of the restaurant all time.
Daily inspection of staff uniform, conduct shift briefing
in absence of Manager.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Restaurant Supervisor

ديسمبر 2010 - أبريل 2013

MH Alshaya

الكويت، الكويت

ديسمبر 2010 - أبريل 2013

1.To assist in managing a specified restaurant to the standards agreed by brand and company.
2.Welcomed to guests in a warm and friendly manner to establish and maintain good customers relation.
3.Conducts tables visit in a absence of the manager, assist to Restaurant Manager inimplementing special promotion and events.
4.Monitoring and ensured high level of cleanliness and maintenance of the restaurant at all time.
5.Daily inspection of staff uniform, Conduct shift briefings in absence of Manager.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Server

يناير 2004 - يناير 2007

Jasim’s Corporation,

المنامة، البحرين

يناير 2004 - يناير 2007

Assigned in different stations of the restaurant rotating
from lobby area, counter station, drive thru service,
back sink, kitchen area (pantry, fried chicken, grill, fry
station).
Greet and attends to the customers.
Ensures the cleanliness and orderliness of the dining,
kitchen, drive thru hallway, and restroom areas of the
restaurant.
Guarantees customers satisfaction by providing
excellent service in the area of responsibility.
Perform to the area of duties that may be assigned
from time to time.
Frequently talk to customer to measure and improve
their satisfaction with the company.
Maintains excellent standards for shelf life, service,
speed, and cleanliness.
Monitoring shelf life of every prepared item.
Ensuring good quality of prepared products and
monitoring FIFO items method.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
تكنولوجيا المعلومات

Server

يناير 2004 - يناير 2007

Jasim’s Corporation,

المنامة، البحرين

يناير 2004 - يناير 2007

Assigned in different stations of the restaurant rotating
from lobby area, counter station, drive thru service,
back sink, kitchen area (pantry, fried chicken, grill, fry
station).
Greet and attends to the customers.
Ensures the cleanliness and orderliness of the dining,
kitchen, drive thru hallway, and restroom areas of the
restaurant.
Guarantees customers satisfaction by providing
excellent service in the area of responsibility.
Perform to the area of duties that may be assigned
from time to time.
Frequently talk to customer to measure and improve
their satisfaction with the company.
Maintains excellent standards for shelf life, service,
speed, and cleanliness.
Monitoring shelf life of every prepared item.
Ensuring good quality of prepared products and
monitoring FIFO items method.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Kalimpong College

يونيو 2002

يونيو 2002

الثانوية العامة أو ما يعادلها، Computer applications

الهند

المعدل التراكمي (نقاط): 4 من 4

المعدل التراكمي (نقاط): 4 من 4

Computer applications

Rainbow Institute

أبريل 2002

أبريل 2002

دبلوم، Diploma in computer applications

الهند

المعدل التراكمي (نقاط): 1 من 20

المعدل التراكمي (نقاط): 1 من 20

Excel, PowerPoint,

Panighatta high school

ديسمبر 1998

ديسمبر 1998

الثانوية العامة أو ما يعادلها، Diploma in computer application

الهند

المعدل التراكمي (نقاط): 2 من 4

المعدل التراكمي (نقاط): 2 من 4

independently handling opening and closing shift, checking of each and every products before serve to customers. Giving at least one goal to each team members to drive the sales. Maximum times focus in front line to boost the team. Handling entire team store in absence of manager.

Kalimpong College

يناير 1998

يناير 1998

الثانوية العامة أو ما يعادلها، Accounting

الهند

Kalimpong College

يناير 1998

يناير 1998

الثانوية العامة أو ما يعادلها، Accounting

الهند

Point

ديسمبر 1997

ديسمبر 1997

بكالوريوس، computerApplication

الهند

Skills

Food Safety
Expert
Food Safety
Expert
Inventory
Expert
Inventory
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
Food Cost
Expert
Food Cost
Expert
Training Of Staff
Expert
Training Of Staff
Expert
financial audit issues
Expert
financial audit issues
Expert
weekly/monthly inventory, Inventory management.cost control,
Expert
weekly/monthly inventory, Inventory management.cost control,
Expert
P&L
Intermediate
P&L
Intermediate
Ares
Expert
Ares
Expert
micros
Expert
micros
Expert
inventory, business reports
Intermediate
inventory, business reports
Intermediate
order
Expert
order
Expert
restaurants management
Expert
restaurants management
Expert
accounting
Intermediate
accounting
Intermediate
operation
Expert
operation
Expert
people management
Expert
people management
Expert
staff training
Expert
staff training
Expert
restaurant marketing
Intermediate
restaurant marketing
Intermediate
restaurants
Expert
restaurants
Expert
planning
Intermediate
planning
Intermediate
marketing
Beginner
marketing
Beginner
problem solving
Intermediate
problem solving
Intermediate
teamwork
Expert
teamwork
Expert
Hospitality
Expert
Hospitality
Expert
Training
Expert
Training
Expert
Leadership
Expert
Leadership
Expert
Management
Intermediate
Management
Intermediate
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Hotel Management
Expert
Hotel Management
Expert
Catering
Intermediate
Catering
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
Inventory
Expert
Inventory
Expert
Food Safety
Expert
Food Safety
Expert

اللغات

الانجليزية

متوسط

التدريب و الشهادات

الشهادات
Food & Safety ( Level 3, Manager)
Food & Safety ( Level 3, Manager)
Advance Food and Safety
Jun 2017

الهوايات والاهتمامات

Soccer