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Glody Carla Campos, Medical Transcriptionist / Administrative Assistant Cardiopulmonary

Glody Carla Campos

Medical Transcriptionist / Administrative Assistant Cardiopulmonary·American Hospital Dubai

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 19 years, 1 months

Medical Transcriptionist / Administrative Assistant Cardiopulmonary

October 2009 - April 2024

American Hospital Dubai

Dubai, United Arab Emirates

October 2009 - April 2024

Accurately and efficiently transcribed all cardiology diagnostic medical reports.
Reviewed physicians final report compliance and monthly turnaround time.
Processed insurance approval/re-approval and liaise medical document to
Revenue Department.
Coordinated of and medical
consultations.
Facilitated communication between departments, enhancing collaboration.
Provided exceptional customer service, increasing patient satisfaction scores.
Managed patient records, ensuring compliance with HIPAA regulations.
Implemented new filing systems, reducing document retrieval time. operating
Provided administrative support to Department Director, Physician and other

Company industry:
Other Healthcare Services

Medical / Administrative Secretary / Receptionist

April 2005 - October 2009

American Hospital Dubai

Dubai, United Arab Emirates

April 2005 - October 2009

Managed reception desk, acted as the first point of contact and handled all
phone communications including answering, directing, and transferring calls, as
well as taking messages.
Provided exceptional customer service, increasing patient satisfaction scores.
Entered, verified and completed physicians orders in the system.
Accurately and efficiently transcribed all cardiology diagnostic medical reports.
Reviewed physicians final report compliance and monthly turnaround time.
Processed insurance approval/re-approval and liaise medical document to
Revenue Department.
Coordinated scheduling of patient diagnostic procedures and medical
consultations.
Facilitated communication between departments, enhancing collaboration.
Managed patient records, ensuring compliance with HIPAA regulations.
Implemented new filing systems, reducing document retrieval time.
Performed administrative tasks and operating office machines.
Provided administrative support to Department Director, Physician and other
clinical staff.

Company industry:
Other Healthcare Services

Education

UNIVERSITY OF BATANGAS

March 2002

March 2002

Bachelor's degree, Computer Science

Philippines

Skills

COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
FILE ORGANIZATION
Intermediate
FILE ORGANIZATION
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
STRONG WORK ETHIC
Intermediate
STRONG WORK ETHIC
Intermediate