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Tariq Dib, crm specialist

Tariq Dib

crm specialist·qgo group aviation

Kuwait

Bachelor's degree, marketing and managment

Work experience

Total years of experience: 10 years, 0 months

crm specialist

May 2023 - Present

qgo group aviation

Al Kuwait, Kuwait

May 2023 - Present

Focused on enhancing customer experience and loyalty through effective CRM management. Responsible for analyzing passenger data, managing targeted marketing campaigns, and improving customer retention strategies. Skilled in using CRM systems to track customer behavior, personalize communications, and support loyalty programs. Collaborated with marketing and service teams to ensure a seamless and data-driven customer journey, leading to improved engagement and satisfaction.

Company industry:
Airlines
Job role:
Management

Customer Relationship Managment Supervisor

May 2022 - Present

Automak Automotive Co

Al Kuwait, Kuwait

May 2022 - Present

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Customer Relationship Management Officer

August 2019 - April 2022

Ali Al Ghanim & Sons Automotive Company

Al Kuwait, Kuwait

August 2019 - April 2022

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Marketing Analyst

January 2019 - April 2019

Volkswagen - Kuwait

Al Kuwait, Kuwait

January 2019 - April 2019

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Marketing Executive

March 2016 - February 2019

Haward Technology Middle East

Al Kuwait, Kuwait

March 2016 - February 2019

Company industry:
Oil & Gas
Job role:
Oil and Gas

Education

Marketing and Managment

June 2019

June 2019

Bachelor's degree, marketing and managment

Kuwait

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

Public Relations
Expert
Public Relations
Expert
Communications
Expert
Communications
Expert
Sales Analytics
Expert
Sales Analytics
Expert
Marketing
Expert
Marketing
Expert
Customer Relations
Expert
Customer Relations
Expert
Microsoft Office Powerpoint
Expert
Microsoft Office Powerpoint
Expert
Microsoft Office Excel
Expert
Microsoft Office Excel
Expert
Kerridge, Keyloop, Carpro Systems
Expert
Kerridge, Keyloop, Carpro Systems
Expert
Presenation Skills
Expert
Presenation Skills
Expert
Quick Learner
Expert
Quick Learner
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Training
Customer Relationship Managment
Ali Al Ghanim & Sons Automotive Company
May 2020

Hobbies and interests

Football
Reading