Assistant Service Manager
MH Alshaya
Total years of experience :5 years, 2 Months
Conducted daily pre-shift and trainings to ensure organizational efficiency.
Scheduled and directed staffs in daily work assignments to maximize productivity.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Assigned tasks and oversaw the direction of employees to ensure compliance with food and safety procedures and quality control guidelines.
Developed and maintained legendary customer service standards.
Ensured proper cleanliness was maintained in all areas of the bar and front of house.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Performed checkouts of servers and bar tenders to ensure that all were accounted for.
Built sales forecast and schedules to reflected desired productivity targets.
Performed restaurant walk-throughs to gauge timeless and excellent service quality.
Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Counselled and disciplined staff when necessary.