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Genevieve Saab, Head of Social Media

Genevieve Saab

Head of Social Media·Umami Comms

United Arab Emirates

Bachelor's degree, Hospitality & Tourism Management, emphasis on Event Management

Work experience

Total years of experience: 13 years, 9 months

Head of Social Media

October 2023 - January 2026

Umami Comms

Dubai, United Arab Emirates Hybrid

October 2023 - January 2026

Leading the agencys social media division, driving strategic growth, creativity, and measurable impact across global and regional
brands. Overseeing strategy, content, and performance across all digital platforms to deliver results-driven creative initiatives and
build lasting client relationships.
• Grew agency social media revenue by 34% year-over-year through cost reduction and strategic client acquisition and retention.
• Led viral campaigns and accounts generating more than 172 million impressions, 500k+ followers and driving 47% lift in engagements.
• Expanded agency footprint by 25%, establishing new revenue streams through 360° marketing consultation, digital and
performance marketing, content production, campaigns, and more.
• Developed team, structure and processes to streamline and strengthen inner and cross departmental collaboration and efficiency.

Key Accounts: Amaru, Aura Bakery & Café, Barasti, Bellini Café, bkry, Bulgari Il Ristorante - Niko Romito, Diageo, Hutong, Jamavar,
Jonas Burger, Lazy Cat GCC, LDC, Mimi Mei Fair, Number Five, Orijins, Paris Paradis, Peaches & Cream, Pitfire, Roadster Diner,
Salmon Guru, Salmontini, Silly Goose, Soulgreen, St. Pierre Groupe GCC, WatchHouse UAE + more.

Company industry:
Public Relations (PR)

Head of Marketing

May 2022 - September 2023

VKD Hospitality Group

Dubai, United Arab Emirates

May 2022 - September 2023

Led multi-brand 360° marketing strategy across the groups hospitality portfolio. Directed campaigns, public relations, events,
partnerships, and digital activations to enhance brand visibility and profitability.
• Built and led the first in-house marketing department from the ground up.
• Increased digital visibility and engagement by 93% across all brands.
• Developed and launched 1 new homegrown brand/venue achieving 11 consecutive sold-out weeks, 30+ media features, and
multiple awards and nominations.
• Expanded revenue streams and visibility by launching external catering and mobile brand extensions (+84% revenue).
• Strengthened strategic partnerships and media relations by 61%.
• Created multiple new in-house activations, promotions and events increasing footfall and revenue by 21%.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Marketing and PR

Marketing Manager

April 2021 - December 2021

Eurocoffee – Lavazza UAE

Dubai, United Arab Emirates

April 2021 - December 2021

Directed B2B and B2C omni-channel marketing for Lavazza and partner brands, spanning e-commerce, digital advertising, branding,
events and sponsorships.
• Boosted engagement, leads and conversions by 31%.
• Drove a 67% increase in sales through global delivery expansion and website/marketplace optimization.
• Optimized digital integrations and customer journey (+56% visibility).
• Secured 4 premium sponsorships and partnership deals.

Company industry:
Accounting
Job role:
Marketing and PR

Marketing Manager

July 2018 - April 2021

Hard Rock Cafe Dubai

Dubai, United Arab Emirates

July 2018 - April 2021

Managed 360° marketing operations across F&B, retail, and entertainment, aligning local strategy with global objectives.
• Elevated digital landscape, performance and engagement by 61%, media relations and reach by 82%
• Cut marketing costs by 57% while maintaining 73% ROI.
• Created 10+ internationally adopted campaigns and initiatives.
• Developed and led the planning and execution of 4 new F&B and retail venues.
• Designed and led global MIT training program for new marketing managers internationally.

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

Marketing & Events Manager ← Senior Executive ← Executive

January 2017 - July 2018

Nikki Beach Dubai

Dubai, United Arab Emirates

January 2017 - July 2018

Oversaw integrated marketing and campaign strategies, creative direction, and brand consistency across all channels.
• Improved digital landscape, traffic and engagement by 48%, media relations and reach by 77%.
• Reduced spend by 53% while maintaining 76% ROI.
• Created additional revenue streams via external stakeholders.
• Created 10+ campaigns and initiatives adopted on a global scale.

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

Senior Marketing & Events Executive

January 2015 - June 2016

Addmind Hospitality Group

Dubai, United Arab Emirates

January 2015 - June 2016

Directed marketing, public relations and event conception and execution across various high-profile nightlife and F&B venues.
• Increased digital landscape, traffic and engagement by 48% and media reach by 71%.
• Reduced spend by 49% while maintaining 87% ROI.
• Developed and led the planning and execution of 3 new venue openings

Company industry:
Catering, Food Service, & Restaurant
Job role:
Marketing and PR

Marketing & Events Executive

October 2014 - January 2015

Hands-On Management Services

Beirut, Lebanon

October 2014 - January 2015

Company industry:
Catering, Food Service, & Restaurant

Marketing & Communications Executive

January 2013 - October 2013

Mix FM

Beirut, Lebanon

January 2013 - October 2013

Company industry:
Media Production

Consumer Collecting Specialist

August 2010 - January 2013

Red Bull

Beirut, Lebanon

August 2010 - January 2013

Company industry:
FMCG

Education

Lebanese American University

January 2013

January 2013

Bachelor's degree, Hospitality & Tourism Management, emphasis on Event Management

Lebanon

B.S. in Hospitality & Tourism, emphasis on Event Management

Skills

Creative Strategy
Expert
Creative Strategy
Expert
Business Development
Expert
Business Development
Expert
Communications
Expert
Communications
Expert
Event Management
Expert
Event Management
Expert
Marketing
Expert
Marketing
Expert
Growing Revenue
Expert
Growing Revenue
Expert
Communications
Expert
Communications
Expert
Team Leadership
Expert
Team Leadership
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Social Media
Expert
Social Media
Expert
Marketing
Expert
Marketing
Expert
Talent Development
Expert
Talent Development
Expert
Stakeholder Management
Expert
Stakeholder Management
Expert
Stakeholder Relations
Expert
Stakeholder Relations
Expert
Client Relations
Expert
Client Relations
Expert
Marketing ROI
Expert
Marketing ROI
Expert
Analytics
Expert
Analytics
Expert
STRATEGIC MARKETING
Expert
STRATEGIC MARKETING
Expert
Driving Revenue
Expert
Driving Revenue
Expert
Brand Management
Expert
Brand Management
Expert
Public Relations
Expert
Public Relations
Expert
Integrated Marketing
Expert
Integrated Marketing
Expert
Budgeting
Expert
Budgeting
Expert
Performance Based Marketing
Expert
Performance Based Marketing
Expert
Marketing Communications Planning
Expert
Marketing Communications Planning
Expert
BRAND IDENTITY
Intermediate
BRAND IDENTITY
Intermediate
BRAND MANAGEMENT
Intermediate
BRAND MANAGEMENT
Intermediate
CONFLICT MANAGEMENT
Intermediate
CONFLICT MANAGEMENT
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
HARDWARE ACCELERATION
Intermediate
HARDWARE ACCELERATION
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MARKETING STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
STRATEGIC MARKETING
Intermediate
STRATEGIC MARKETING
Intermediate

Languages

English
Expert
Arabic
Expert